New Zealand makes another positive contribution to itSMF International |
2009-04-23 |
0 |
Regarding the new IT Skeptic colour scheme I ... |
2009-04-25 |
0 |
Gullibility |
2009-04-25 |
2 |
Cutting the cost of IT Operations |
2009-04-25 |
0 |
More discussion of CMDB: not the best use of funds |
2009-04-27 |
2 |
Interesting idea for spreading the expertise - and the risk |
2009-04-27 |
0 |
Owning ITIL: project horror stories |
2009-04-28 |
0 |
Crazy Stats |
2009-04-29 |
2 |
ITIL Software Scheme released |
2009-05-02 |
3 |
Prince2 2009 plus ça change, plus c'est la même chose |
2009-05-02 |
0 |
Cloud Common Sense |
2009-05-03 |
3 |
Why the USA is unsuitable for offshoring |
2009-05-03 |
0 |
A new skeptic enters the blogosphere |
2009-05-04 |
2 |
The War for Plain English |
2009-05-04 |
2 |
The ITIL portal was originally going to be free |
2009-05-04 |
1 |
BMC are ahead of their competitors in ITIL compliance |
2009-05-06 |
1 |
Obtaining the ITIL V3 Foundation syllabus |
2009-05-06 |
1 |
Excellent analysis of how software vendors violate the customer relationship |
2009-05-06 |
4 |
A few of our wealthier readers might now consider ITIL Live™ |
2009-05-07 |
0 |
Seeking feedback |
2009-05-09 |
0 |
What is a service? |
2009-05-12 |
30 |
ITIL for small business could be called BILL: the Business Infrastructure Library of Least practice |
2009-05-13 |
0 |
Third Anniversary of The IT Skeptic |
2009-05-16 |
1 |
ITIL is not brain surgery |
2009-05-18 |
5 |
Manipulating open content to commercial ends on Wikipedia - the ITIL entry |
2009-05-18 |
0 |
ITIL V3 core books - the IT Skeptic's impressions |
2009-05-18 |
3 |
CA CMDBf paper oversells the CMDB Federation standard, as predicted |
2009-05-20 |
1 |
EXIN exam delays |
2009-05-21 |
0 |
Change the People |
2009-05-23 |
4 |
Memorial Day USA |
2009-05-25 |
0 |
Who now controls ITIL? |
2009-05-25 |
0 |
Owning ITIL now available on Amazon.co.uk, Amazon.de, Amazon.co.jp etc |
2009-05-27 |
1 |
ITIL's online presence is a dog's breakfast |
2009-05-27 |
0 |
ISACA's new strategy for COBIT and its future impact on ITIL |
2009-05-30 |
0 |
OGC gives us an ITIL V3 maturity assessment standard, but they won't publish |
2009-06-01 |
0 |
The internet brings middle class capitalist socialism |
2009-06-02 |
1 |
Stunning internet and website visualisaton |
2009-06-06 |
2 |
Common sense around ITIL V3 certification paths |
2009-06-07 |
1 |
Are Incident and Complaint different things? |
2009-06-08 |
3 |
How to assemble all the ITSM reference library you need for $211 |
2009-06-08 |
3 |
The information barrage - blinded by the light |
2009-06-10 |
2 |
Terminological debasement of governance |
2009-06-14 |
0 |
The IT Skeptic on video |
2009-06-14 |
0 |
ITIL Incident, is there a better word for it? |
2009-06-15 |
0 |
What use is Passing Your ITIL Foundation Exam now? |
2009-06-17 |
0 |
IT professionalism |
2009-06-18 |
2 |
Why forums are dangerous |
2009-06-18 |
0 |
the relative cost of itSMF conferences |
2009-06-19 |
0 |
Are training providers experiencing a drop in certification pass rates since ITIL V3 Foundation syllabus was revised? |
2009-06-20 |
3 |
Sample ITIL Service Catalogue documents |
2009-06-20 |
15 |
The real cost of ITIL V3 Expert certification |
2009-06-20 |
6 |
IT in 2011 |
2009-06-23 |
2 |
less than 5% of fortune 2000 have an active CMDB installed ? |
2009-06-25 |
2 |
Fast track to ITIL V3 Expert |
2009-06-29 |
5 |
ITIL Software Scheme comes under more fire |
2009-07-02 |
0 |
Is Knowledge Management a hole in COBIT? |
2009-07-03 |
0 |
An ITIL V3 certification exam multiple-choice question debated |
2009-07-03 |
2 |
What ITIL V3 means by Process |
2009-07-07 |
7 |
CMDB's Dirty Little Secret |
2009-07-09 |
2 |
Reviews of Owning ITIL |
2009-07-09 |
0 |
Acend Corporate Learning systematically plagiarises copyright content |
2009-07-11 |
1 |
Will Microsoft ever live up to their MOF promise? |
2009-07-15 |
0 |
The IT Skeptic guests on IT Management and Cloud podcast |
2009-07-15 |
0 |
Killing the Goose, another ITIL skeptic |
2009-07-16 |
0 |
My host is WestHost |
2009-07-16 |
0 |
In defense of IT consultants' rates |
2009-07-19 |
3 |
When Best is Too Good - Copper Instead of Gold - focused excellence as a differentiator |
2009-07-23 |
0 |
Virtualization: the black box bomb |
2009-07-28 |
2 |
CMDB federation - making a dead elephant dance |
2009-07-29 |
0 |
How to find free ITIL V3 Foundation training |
2009-07-30 |
0 |
Does ITIL V3 Intermediate certification need reform? |
2009-08-02 |
2 |
Does a cloud computing infrastructure obviate the need for IT Service Management systems? |
2009-08-02 |
2 |
The value of CMDB seldom exceeds the cost of doing it |
2009-08-04 |
5 |
Crap Factoid Alert: Implementing an IT Service Management Solution Can Save a Business More than $500,000 |
2009-08-05 |
2 |
The IT Skeptic looks at the COBIT Body of Knowledge - a layman's view |
2009-08-10 |
4 |
Say it ain't so!! ITIL V3 Incident and Problem processes do not determine the affected service |
2009-08-12 |
1 |
Confused change management in ITIL V3 |
2009-08-16 |
3 |
Is ITIL KEDB so important or should we always look broader? |
2009-08-18 |
1 |
Job title inflation is out of control |
2009-08-18 |
2 |
itSMF International Seeking Publications Partner |
2009-08-20 |
0 |
Using service management in the business |
2009-08-21 |
0 |
Excellent customer service: weapon or burden? |
2009-08-21 |
1 |
Talk of IT innovation is the last gasp of the IT cowboys |
2009-08-25 |
2 |
An ITSM Expert needs more than ITIL |
2009-08-29 |
4 |
Confusion around Best Practice in ITIL - Foundation exams questions unfair |
2009-08-30 |
4 |
Some IT is about someone else's money. Some IT is about keeping people alive. It's different. |
2009-09-03 |
0 |
Pass the ITIL Foundation exam in six easy and (almost) free steps |
2009-09-05 |
10 |
has there been any change to the ITIL V3 books? |
2009-09-05 |
0 |
Who runs and represents itSMF? |
2009-09-09 |
0 |
OGC revising ITIL again |
2009-09-11 |
2 |
Separation of incident and call |
2009-09-12 |
1 |
ITIL Alligators |
2009-09-15 |
2 |
Two ITIL-derived rules of thumb for organising the IT department |
2009-09-17 |
0 |
Memo to itSMF: this is how you run an organisation |
2009-09-17 |
0 |
Is ITIL there to describe what the experts know? Or is it there to guide those setting out on the ITSM journey? |
2009-09-17 |
1 |
COBIT 5 taskforce - who will steer the next generation COBIT? |
2009-09-18 |
1 |
Egg on face from the ITIL Refresh Refresh: we can do better at reviewing bodies of work |
2009-09-20 |
0 |
why on earth did ITIL V3 rename Forward Schedule of Change to Change Schedule? |
2009-09-21 |
0 |
In my organisation (or my client's organisation) our schedule of change is called |
2009-09-21 |
2 |
IT geeks resistant to change (management): buffalo in a china shop |
2009-09-21 |
2 |
No new concepts in the ITIL V3 2nd Edition - the ITIL RefreshRefresh? |
2009-09-23 |
0 |
Hornbill ITIL State of the Nation survey: Viewer discretion advised |
2009-09-24 |
0 |
Be cautious about artificial intelligence |
2009-09-24 |
0 |
The OGC ITIL V3 Change Log's greatest hits |
2009-09-25 |
1 |
The IT Skeptic welcomes the ITIL Wizard to the blog |
2009-09-28 |
0 |
ITSM Portal |
2009-09-30 |
0 |
New LinkedIn group for Owning ITIL |
2009-09-30 |
1 |
The Julie Linden saga draws to a close |
2009-10-02 |
3 |
Carpe diem |
2009-10-04 |
2 |
ITIL-COBIT mapping shows even less coverage by ITIL |
2009-10-05 |
2 |
Refreshes all round and no time to apply |
2009-10-06 |
0 |
ITIL Still Needs to Embrace the Collective |
2009-10-07 |
2 |
The average blog has 100 readers |
2009-10-11 |
0 |
Response Management |
2009-10-13 |
1 |
The true scope of service management and ITIL |
2009-10-18 |
4 |
Interruption to service |
2009-10-21 |
1 |
Constructive criticism or demonising ITIL? |
2009-10-21 |
0 |
5 easy steps to implement ITIL V3 |
2009-10-21 |
1 |
Proliferation of ITIL V3 introductions and pocketbooks |
2009-10-22 |
1 |
What ITIL V3 says about the distinction between a Call and an Incident |
2009-10-22 |
1 |
A hundred users call up and say they can't get emails. One incident or 100? |
2009-10-22 |
0 |
How it feels to be the IT Skeptic |
2009-10-23 |
1 |
Great paper on failure of complex systems |
2009-10-26 |
3 |
Governance directives as input to ITIL |
2009-10-28 |
4 |
Call for authors and reviewers for the ITIL V3 Refresh refresh |
2009-10-28 |
0 |
prISM service management professional certification great in theory flawed in execution |
2009-10-28 |
1 |
the end of ITIL V2 annnounced by OGC |
2009-10-29 |
2 |
Taking on the CMDB Deathstar |
2009-10-30 |
0 |
The halo effect applies to IT |
2009-11-01 |
0 |
5 Tips For Developing An ITSM Strategic Road Map |
2009-11-02 |
0 |
Microsoft make an even broader patent claim on CMDB |
2009-11-04 |
3 |
Open letter to ITIL Qualifications Board |
2009-11-05 |
1 |
New technique to squeeze optimum performance from helpdesks |
2009-11-06 |
1 |
Changing from ITIL will be like metrication |
2009-11-07 |
2 |
itSMF International Board has three new members |
2009-11-10 |
3 |
Courageous Ken |
2009-11-14 |
0 |
On account of the economy |
2009-11-16 |
0 |
The IT Skeptic is writing a new book on service management |
2009-11-18 |
0 |
Create a variance register for ITIL and other frameworks |
2009-11-25 |
2 |
Subscriptions |
2009-11-25 |
1 |
Sharon Taylor resigns itSMF International chair |
2009-11-26 |
1 |
Microsoft screws me, Google seduces me |
2009-11-26 |
2 |
Christmas is coming |
2009-11-26 |
0 |
Practice maturity is a measure of management not performance |
2009-11-29 |
0 |
Process maturity is neither a necessary nor a sufficient condition for improving service. |
2009-11-30 |
0 |
IT Skeptic runner-up in ComputerWeekly blog awards |
2009-11-30 |
2 |
ITIL V3 Master certification announced |
2009-12-02 |
4 |
Apostrophe Protection Society |
2009-12-06 |
3 |
TSO announces ITIL V3 Update mentors, and seems to have abandoned Incremental ITIL |
2009-12-08 |
1 |
ITIL intellectual property |
2009-12-09 |
3 |