The IT Skeptic on video

If you ever wondered "what does this nut look like in the flesh?" now is your chance. First time ever, an exclusive video interview with the IT Skeptic by Christopher Dancy of ServiceSphere. To protect delicate sensibilities the interview is in two parts. We cover a wide range of ITSM topics from ITIL projects to incident taxonomies to the satire of Real ITSM, with an earthquake thrown in for free. I hope you enjoy it and of course always welcome feedback.

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and now part 2 of the IT Skeptic on Video

Here's part 2 of the interview in which the earthquake hits, and we talk about culture change, amongst many other things

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