Directory of blog entries

Titlesort icon Date Created Hits today
Foundation is the ONLY V3 exam that is going to be on Prometric 2008-08-10 1
Forget the Fullstack 2019-09-15 4
For your organisation (or client) do you think "IT is unable to specify the Value required by the business"? 2008-09-16 2
For users of the IT Skeptic's podcasts: I find the podcasts' style/delivery ... 2007-03-05 2
For those who have NOT yet bought the IT Skeptic's book Introduction to Real ITSM, why not? 2009-03-11 1
For all you vendors out there 2010-09-07 5
For a monthly newsletter, The Skeptical Informer is 2007-03-11 1
FMail vs GMail: a skeptical view of Facebook and Google email 2010-11-14 6
Fix change not ITIL 2014-02-06 3
Five things to remember about social media titles 2010-07-20 3
Five reasons not to rush into ITIL Version 3 2007-09-14 1
Five reasons ITIL Version 3 is not "Best Practice" 2007-11-29 3
Firing people is always a last resort. 2019-02-07 2
Firescope provides a Crap Factoids bonus - a whole collection of them 2010-03-04 3
Financial transparency of the itSMF: let's have some. 2007-06-12 2
Feedback on the ITIL V3 manager's bridge exam 2008-08-10 4
Fast track to ITIL V3 Expert 2009-06-29 7
Fads in IT 2006-05-21 2
EXIN runs a poll on the future of ITIL V2 2008-10-20 2
EXIN exam delays 2009-05-21 2
Executive support and rabbit stew 2010-03-14 2
Excellent ITIL V2 and V3 certification training credits calculator 2008-10-10 3
Excellent customer service: weapon or burden? 2009-08-21 3
Excellent analysis of how software vendors violate the customer relationship 2009-05-06 6
Examining the 2012 Gartner Magic Quadrant for Service Desk 2012-09-08 7
Evolution not revolution 2012-11-11 2
everything the IT Skeptic can find out about ITIL Version 3 on one page 2007-05-22 1
Everyone is off in their own little worlds: ITIL isn't the only parochial one 2008-06-10 1
Every word in the thesaurus: how to distinguish between PinkVerify and ITIL compliance 2006-12-01 1
Every Cloud has a silver bullet to kill the dreaded ITIL 2010-11-18 2
Event Management best practices 2011-06-01 7
Even Gartner say ITIL adoption is limited and falling 2010-07-17 2
Establish a name for yourself as a thought-leader in ITSM 2007-08-28 2
Ensuring the service catalogue gets used 2010-06-02 2
Empowering the hopeless 2013-10-07 1
emerging trends and themes of IT Service Management 2010-05-07 2
email is not communication 2008-06-25 2
EMA CMDB research: where's the wave? 2008-08-24 3
Egg on face from the ITIL Refresh Refresh: we can do better at reviewing bodies of work 2009-09-20 2
Eating the ITIL elephant one leg at a time 2012-04-05 5
Eating the elephant 2016-08-30 2
EasyVista release Category 2 cluster of ITSM crap factoids 2010-07-07 2
EasyVista HIGH danger Crap Factoid alert 2010-11-30 2
Dreaming on a cloud - migration as an obstacle to cloud computing: an IT Skeptic Special Report 2009-03-18 5
Doubting that automation really reduces errors 2010-06-08 3
Dont blame the tool: squeeze the asset, fix the behaviour 2014-10-06 3
Don't try to change culture 2014-07-05 2
Don't swim against the tide: ten alternatives to itSMF for ITIL practitioners 2007-10-12 2
Don't run IT as a business, run it as part of the business 2011-03-08 2
Don't reorg for DevOps 2016-07-02 5
Don't go DevOps with a big bang 2018-01-26 3
Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress 2007-06-21 2
Don't fall for the demo: an asset database with bells and whistles is not a CMDB 2006-08-13 2
don't expect technology to alter the way business is run 2008-08-13 2
Don't do it here 2011-03-17 4
does the ITIL3 Foundation Bridging syllabus still need some editing? 2007-08-09 1
Does ITIL V3 Intermediate certification need reform? 2009-08-02 4
Does ITIL explain the difference between an Alert and an Event? 2011-09-24 13
Does ISACA offer value to its real members? 2014-09-07 3
Does DevOps eliminate any ITSM processes? 2018-04-18 2
Does a cloud computing infrastructure obviate the need for IT Service Management systems? 2009-08-02 4
Do you promise not to tell? 2010-09-02 4
Do you need to do ITIL? Wrong question 2008-10-03 2
Do you know what value the business wants? 2008-09-18 3
Do you know the professional recognition of individuals in Service Management Institute, a.k.a. prISM? 2014-10-27 2
Do we overcook services? ITIL out of line 2009-12-20 2
Do we have two flavours of ITIL now? The plot to end ITIL V2 2009-04-13 1
Do we have to do ITIL to do Service Management? 2008-09-16 3
Do unto yourself before others do unto you 2006-07-12 2
Do Google ads undermine the credibility of this site? 2006-06-07 1
DNS problem fixed on www.itskeptic.org 2008-03-31 3
Dirty Deeds reprise - ITIL is clearly a commercial product not a community work 2010-09-21 3
Dirty deeds done dirt cheap. More on ITIL V3 discounting and how TSO screws itSMFI screws local itSMF... 2007-06-21 3
DevOpsRun: DevOps is great but what about Run? 2015-01-20 7
DevOps Unicorns Horses and Mules 2015-03-17 4
DevOps represents the emergence of systems thinking in IT 2017-04-28 4
Devops rediscovering service management 2017-11-13 2
DevOps offers hope for the future of IT 2017-11-16 4
DevOps messes with your head - reprised 2017-10-16 3
DevOps isn't a tool to be applied selectively 2017-07-22 3
DevOps is only looking at one of four IT4IT value streams 2016-04-20 5
DevOps has three parents: Lean, Agile, and ITSM 2017-03-09 5
DevOps following in ITIL's footsteps 2014-07-15 4
DevOps Enterprise Summit: humane IT 2017-06-07 2
DevOps Configuration versus ITSM CMDB 2017-09-03 5
DevOps buzzword bingo 2014-08-04 3
DevOps Balanced Scorecard Dashboard 2018-06-05 4
DevOps and traditional ITSM - why DevOps won't change the world any time soon 2011-08-29 3
DevOps and ITIL are both ITSM 2016-05-22 3
DevOps and ITIL 2011-09-07 6
dev2ops blog 2009-03-21 1
Dev needs to understand what Ops is for 2011-03-10 5
Describe DevOps with CALMS, or I prefer CAFFS 2016-08-17 5
Deming cycle diagram the wrong way round 2008-12-08 2
Delivery of COBIT User's Guide for Service Managers is slipping waiting on ITIL approval? 2009-01-31 3
Defining terms in Root Cause Analysis - let's be clear what we mean 2008-07-27 3
Define ITIL for the IT layman 2008-02-15 2
Define DevOps: What is DevOps? 2014-11-29 7
Deep discounts for ITIL Live™ 2009-04-01 2
Debasement of concepts by IT vendors and analysts 2006-09-12 5
Dead cat syndrome 2008-12-23 7
David Cannon elected Chair of itSMF International, and a Kiwi joins the Board 2010-01-20 2
Darwin doesnt justify change 2015-03-19 3
Dark IT 2014-09-12 6
Cutting the cost of IT Operations 2009-04-25 2
Customer-centric 2013-04-13 2
Customer value 2013-04-15 4
Customer delight is a typically geek concept 2017-04-16 3
Create a variance register for ITIL and other frameworks 2009-11-25 4
Crazy Stats 2009-04-29 4
Crap Factoid Alerts: Strong Commitment to ITIL3, 72% trained, 94% planning, 89% predictable costs.... 2008-11-27 3
Crap Factoid Alert: one third of sites have completed a CMDB 2008-10-23 2
Crap Factoid Alert: Implementing an IT Service Management Solution Can Save a Business More than $500,000 2009-08-05 4
Crap Factoid alert: Fifty percent of all CMDB projects fail due to inadequate planning. 2008-06-03 1
Crap Factoid Alert: CMDB savings of more than $1 million per year 2008-07-31 2
Crap Factoid Alert: "Two-thirds of companies around the globe are using ITIL" 2008-03-25 2
Crap Factoid Alert: "ITIL is non-proprietary" 2008-06-10 2
Crap Factoid Alert 370 percent ROI from ITSM 2009-01-20 2
Courageous Ken 2009-11-14 2
Copyright issues when using ITIL at the coalface 2015-05-05 2
Controlling Application Development 2008-05-27 2
Continual Chunky Correction 2011-06-13 2
Contingency planning 2009-02-27 1
Constructive criticism or demonising ITIL? 2009-10-21 2
Considering ITIL? Ignore ROI that other organisations have achieved 2008-09-30 2
Considerations for Multi-Speed IT 2015-05-11 3
Confusion between CMDB and Configuration Management 2008-08-06 1
Confusion around Best Practice in ITIL - Foundation exams questions unfair 2009-08-30 6
Confused change management in ITIL V3 2009-08-16 6
Conflicting principles 2016-06-08 2
Configuration Management is a process not a thing 2010-10-24 2
Community, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools 2008-02-26 3
Community, Activity, Environment 2009-02-18 3
Common sense around ITIL V3 certification paths 2009-06-07 3
Comments pulled from the IT Skeptic blog 2007-09-06 2
Comments on the June 2010 itSMFI Board Talk: we need shared services 2010-07-12 5
Comments from the IT Skeptic blog, February 2008 2008-03-04 2
comment spammers 2008-12-18 2
Coming up for 2008 on the IT Skeptic website 2008-02-19 3
Colourful ads 2008-07-09 1
collecting examples of terminological debasement 2006-12-21 2
CODE RED EXTREME Crap factoid Alert "ITIL as a service" from IBM and Sunview 2012-06-25 3
COBIT5 another step closer... to ITIL 2010-06-03 86
COBIT5 2012-08-08 3
COBIT v5 will reduce number of processes covered to align with ITIL V3 2011-04-01 3
COBIT rivals ITIL 2008-09-15 2
COBIT is a useful tool for much more than Audit 2010-04-09 2
COBIT Certified Service Manager: a cat amongst the ITIL pigeons 2008-10-21 2
COBIT 5: muddying governance and management 2011-07-31 5
COBIT 5 will be released in April 2012-03-14 5