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don't expect technology to alter the way business is run

Submitted by skeptic on Wed, 2008-08-13 21:19

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The IT Skeptic's favourite quote of the month:
"People change slowly, so don't expect technology to alter the way business is run."
The Future is About Information, Not Tech

My paraphrase: people change process and process changes technology, not the other way around.

Published in The Skeptical Informer, September 2008, Volume 2, No. 9

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