Carpe diem |
2009-10-04 |
4 |
The state of ITIL |
2012-01-02 |
4 |
Two ITSMFs - this could get confusing |
2008-07-20 |
4 |
Millennials: our ITSM future |
2013-06-10 |
4 |
Who does the service desk serve? |
2010-10-04 |
4 |
Go tell it at the conference |
2017-10-29 |
4 |
Green IT: dolphin-free computing |
2008-09-18 |
4 |
A review of Governance of IT |
2013-12-21 |
4 |
I'm going to call root cause primary cause from now on |
2010-01-16 |
4 |
IT has no respect for or understanding of customers and users |
2008-07-02 |
4 |
How embarrassing for CSC |
2013-01-24 |
4 |
Real IT: the RealIT of information technology |
2013-08-07 |
4 |
The key to living without CMDB is process maturity level |
2006-08-25 |
4 |
itSMF global members/sponsors: dropping your pants is not a good business model |
2007-06-12 |
4 |
Don't do it here |
2011-03-17 |
4 |
Axelos legal bullies on the rampage |
2017-02-22 |
4 |
APMG look set for some spectacular acrobatics over ITIL accreditation |
2007-10-29 |
4 |
The itSMF website misses basic information |
2009-02-03 |
4 |
ITIL-COBIT mapping shows even less coverage by ITIL |
2009-10-05 |
4 |
ITSM's fixation with capability maturity |
2011-04-23 |
4 |
The Two Fingers protocol |
2018-04-23 |
4 |
Forget the Fullstack |
2019-09-15 |
4 |
An oldie but a goodie: software salesman dies and goes to Heaven... |
2006-08-31 |
4 |
What ITIL V3 says about the distinction between a Call and an Incident |
2009-10-22 |
4 |
Axelos Consulting Partner (ACP) Programme |
2015-03-30 |
4 |
CMDB's Dirty Little Secret |
2009-07-09 |
4 |
The CMDB boundary problem: stop chasing this technological rainbow of a unified CMDB repository |
2007-02-12 |
4 |
Castle ITIL opens a window: itSMFI continues admirable policy of communicating |
2010-02-23 |
4 |
An ITIL process is not a unit of work |
2014-01-06 |
4 |
The ITIL world descends into farce |
2007-11-08 |
4 |
ITIL V3 love takes time |
2008-10-20 |
4 |
The IT Skeptic on Dipity |
2008-08-15 |
4 |
Create a variance register for ITIL and other frameworks |
2009-11-25 |
4 |
CMM is back to front |
2010-11-23 |
4 |
Song for Stevie |
2010-08-31 |
4 |
It's official - ITIL is a commercial product |
2010-07-08 |
4 |
Separating out work and personnel management |
2019-10-18 |
4 |
is ITSM the best perspective on everything IT? |
2010-05-25 |
4 |
ITIL the product |
2013-08-18 |
4 |
Feedback on the ITIL V3 manager's bridge exam |
2008-08-10 |
4 |
Acend Corporate Learning systematically plagiarises copyright content |
2009-07-11 |
4 |
Do you promise not to tell? |
2010-09-02 |
4 |
My apologies to Forrester |
2013-06-21 |
4 |
Virtualization: the black box bomb |
2009-07-28 |
4 |
Mincing money: the boundary between Agile and project funding |
2018-06-06 |
4 |
IT Skeptic runner-up in ComputerWeekly blog awards |
2009-11-30 |
4 |
System People Practices Partners Things |
2016-02-12 |
4 |
The secret to easy organisational change: hacking the org. |
2019-10-23 |
4 |
Has there been a second edition of ITIL V3 or not? |
2008-03-11 |
4 |
ABC Cafeterias |
2009-03-12 |
4 |
No thanks I don't want to look at your ITSM product |
2010-03-04 |
4 |
Merry Christmas from the British Government? Is ITIL public domain? |
2010-12-26 |
4 |
IT professionalism |
2009-06-18 |
4 |
Chalk and Cheese continued: ISACA vs itSMF |
2010-01-20 |
4 |
Job title inflation is out of control |
2009-08-18 |
4 |
A wandering skeptic I've become... |
2011-04-04 |
4 |
Here are two corrections to diagrams in the ITIL Version 3 core books |
2008-03-12 |
4 |
Stunning internet and website visualisaton |
2009-06-06 |
4 |
The project 80/20 rule |
2006-12-10 |
4 |
The Cloud does not mean greater agility - Cloud is NOT a utility |
2010-11-20 |
4 |
Recession Recession Recession Recession Recession Recession Recession Recession |
2008-10-22 |
4 |
MyCMDB? What are they smokin' over at Managed Objects? |
2008-06-25 |
4 |
Crazy Stats |
2009-04-29 |
4 |
the end of ITIL V2 annnounced by OGC |
2009-10-29 |
4 |
ITSM incident and problem: two names for three things |
2014-07-25 |
4 |
What a load of .... Computerworld: How Much Is 'Just Enough' for a CMDB? |
2006-07-01 |
4 |
The information barrage - blinded by the light |
2009-06-10 |
4 |
ISACA can rescue itSMF |
2014-02-17 |
4 |
The CMDB is dead |
2010-07-19 |
4 |
No new concepts in the ITIL V3 2nd Edition - the ITIL RefreshRefresh? |
2009-09-23 |
4 |
More discussion of CMDB: not the best use of funds |
2009-04-27 |
4 |
IT archaeology |
2012-11-22 |
4 |
Some cultural change principles I have learned |
2017-03-31 |
4 |
Remarkably frank, but what are the benefits of the ITIL V3 Update? |
2010-07-19 |
4 |
Customer value |
2013-04-15 |
4 |
Lean IT and ITIL |
2011-11-01 |
4 |
Civilised behaviour in decline on the internet |
2009-12-17 |
4 |
"Good IT Service Management is simply not possible without” a CMDB? Balls! |
2007-06-20 |
4 |
Refining the Five Percent Club |
2011-04-07 |
4 |
who is BoothMagnet? |
2014-03-01 |
4 |
The missing entity in ITSM models, the Interruption |
2010-04-24 |
4 |
Why ask the doctor when the other kids know the cure? |
2010-05-28 |
3 |
Five reasons ITIL Version 3 is not "Best Practice" |
2007-11-29 |
3 |
Interfacing Technologies - the miracle fix to the ITIL problem |
2008-08-18 |
3 |
Internet I gave you all the best years of my life |
2010-11-25 |
3 |
The IT Skeptic's ITIL Pipe has been rebored |
2008-09-27 |
3 |
Dont blame the tool: squeeze the asset, fix the behaviour |
2014-10-06 |
3 |
The ITIL portal was originally going to be free |
2009-05-04 |
3 |
Trolls I have known |
2013-06-29 |
3 |
Community, Activity, Environment |
2009-02-18 |
3 |
A cool look at ITIL |
2006-05-15 |
3 |
IT Skeptic site worth assessed |
2009-02-06 |
3 |
COBIT5 |
2012-08-08 |
3 |
Governance support |
2009-12-09 |
3 |
BMC are ahead of their competitors in ITIL compliance |
2009-05-06 |
3 |
Who cares who owns ITIL and PRINCE2 |
2013-11-02 |
3 |
See you in South East Asia |
2008-09-27 |
3 |
Open letter to ITIL Qualifications Board |
2009-11-05 |
3 |
The future of IT management |
2012-02-07 |
3 |
Open space for leadership |
2019-05-14 |
3 |
SLAs that promise a resolution time are like firemen promising to put a fire out |
2008-08-17 |
3 |
Ructions in Castle ITIL over Licensed Software Assessors for the ITIL Software Scheme? |
2011-04-29 |
3 |
What is a service desk? |
2013-12-16 |
3 |
The IT Skeptic's 12th birthday |
2018-05-16 |
3 |
A review of The CMDB Imperative |
2010-08-06 |
3 |
You don't need a weatherman... watch everyone scramble aboard ISO20000 |
2006-12-25 |
3 |
Getting IT development to support production - a people problem |
2011-03-03 |
3 |
Customer delight is a typically geek concept |
2017-04-16 |
3 |
The IRS should be locked up |
2008-09-14 |
3 |
Internet discourse is becoming unreal: I can't tell a Poe from an idiot any more |
2015-08-22 |
3 |
Project management was the worst thing that ever happened to IT |
2017-12-05 |
3 |
Governors govern |
2012-06-04 |
3 |
Obtaining the ITIL V3 Foundation syllabus |
2009-05-06 |
3 |
Dirty deeds done dirt cheap. More on ITIL V3 discounting and how TSO screws itSMFI screws local itSMF... |
2007-06-21 |
3 |
Is ITIL Dead in the Water? |
2006-07-29 |
3 |
IT Skeptic Version 3 Refresh |
2007-05-30 |
3 |
Velocity through quality |
2018-07-28 |
3 |
ITIL v3 closer to the real world? No way |
2008-07-30 |
3 |
The War for Plain English |
2009-05-04 |
3 |
A bulletin from the castle |
2013-05-13 |
3 |
Beyond the 7-minute attention span: getting management interested in ITIL (or anything) |
2008-02-11 |
3 |
New LinkedIn group for Owning ITIL |
2009-09-30 |
3 |
Botchagalupe is a devops believer |
2011-11-06 |
3 |
Social media discourse degenerates |
2015-07-01 |
3 |
The IT Skeptic Awards for 2009 |
2009-12-31 |
3 |
CMDB is crazy talk |
2010-12-19 |
3 |
Changing from ITIL will be like metrication |
2009-11-07 |
3 |
Happy 13th Birthday to me |
2019-05-16 |
3 |
Google rots your brains |
2008-08-18 |
3 |
heretical views on ITIL Configuration Management |
2014-07-07 |
3 |
Somebody help me: what is the point of standalone CMDB tools? |
2007-03-05 |
3 |
Porter quotes |
2008-08-26 |
3 |
DNS problem fixed on www.itskeptic.org |
2008-03-31 |
3 |
Why Free ITIL? |
2011-01-29 |
3 |
The Queen of ITIL |
2008-06-09 |
3 |
Terminological debasement: a committee becomes a board |
2009-01-21 |
3 |
You can't improve a cog |
2017-01-19 |
3 |
In my organisation (or my client's organisation) our schedule of change is called |
2009-09-21 |
3 |
SLAs undermine business alignment |
2006-11-12 |
3 |
itSMF USA sure is ITIL-centric |
2009-12-27 |
3 |
Challenging the operational rites |
2016-06-25 |
3 |
Top 10 reasons NOT to implement CMDB |
2007-07-28 |
3 |
Building complex people systems |
2008-08-20 |
3 |
I'll defend ITIL when I need to. |
2010-12-09 |
3 |
Thoughts on SMcongress and the future of ITSM |
2013-11-06 |
3 |
Just who are ITIL V3 certification and accreditation for? |
2012-05-02 |
3 |
itSMF can be forgiven a little shaky governance |
2007-06-23 |
3 |
Making fun of Customer First |
2014-07-09 |
3 |
COBIT 5 draft Design document available for public comment |
2010-03-23 |
3 |
The IT Skeptic's Unofficial List of ITIL Version 3 Processes |
2008-09-09 |
3 |