Foundation is the ONLY V3 exam that is going to be on Prometric |
2008-08-10 |
1 |
Forget the Fullstack |
2019-09-15 |
4 |
For your organisation (or client) do you think "IT is unable to specify the Value required by the business"? |
2008-09-16 |
2 |
For users of the IT Skeptic's podcasts: I find the podcasts' style/delivery ... |
2007-03-05 |
2 |
For those who have NOT yet bought the IT Skeptic's book Introduction to Real ITSM, why not? |
2009-03-11 |
1 |
For all you vendors out there |
2010-09-07 |
5 |
For a monthly newsletter, The Skeptical Informer is |
2007-03-11 |
1 |
FMail vs GMail: a skeptical view of Facebook and Google email |
2010-11-14 |
6 |
Fix change not ITIL |
2014-02-06 |
3 |
Five things to remember about social media titles |
2010-07-20 |
3 |
Five reasons not to rush into ITIL Version 3 |
2007-09-14 |
1 |
Five reasons ITIL Version 3 is not "Best Practice" |
2007-11-29 |
3 |
Firing people is always a last resort. |
2019-02-07 |
2 |
Firescope provides a Crap Factoids bonus - a whole collection of them |
2010-03-04 |
3 |
Financial transparency of the itSMF: let's have some. |
2007-06-12 |
2 |
Feedback on the ITIL V3 manager's bridge exam |
2008-08-10 |
4 |
Fast track to ITIL V3 Expert |
2009-06-29 |
7 |
Fads in IT |
2006-05-21 |
2 |
EXIN runs a poll on the future of ITIL V2 |
2008-10-20 |
2 |
EXIN exam delays |
2009-05-21 |
2 |
Executive support and rabbit stew |
2010-03-14 |
2 |
Excellent ITIL V2 and V3 certification training credits calculator |
2008-10-10 |
3 |
Excellent customer service: weapon or burden? |
2009-08-21 |
3 |
Excellent analysis of how software vendors violate the customer relationship |
2009-05-06 |
6 |
Examining the 2012 Gartner Magic Quadrant for Service Desk |
2012-09-08 |
7 |
Evolution not revolution |
2012-11-11 |
2 |
everything the IT Skeptic can find out about ITIL Version 3 on one page |
2007-05-22 |
1 |
Everyone is off in their own little worlds: ITIL isn't the only parochial one |
2008-06-10 |
1 |
Every word in the thesaurus: how to distinguish between PinkVerify and ITIL compliance |
2006-12-01 |
1 |
Every Cloud has a silver bullet to kill the dreaded ITIL |
2010-11-18 |
2 |
Event Management best practices |
2011-06-01 |
7 |
Even Gartner say ITIL adoption is limited and falling |
2010-07-17 |
2 |
Establish a name for yourself as a thought-leader in ITSM |
2007-08-28 |
2 |
Ensuring the service catalogue gets used |
2010-06-02 |
2 |
Empowering the hopeless |
2013-10-07 |
1 |
emerging trends and themes of IT Service Management |
2010-05-07 |
2 |
email is not communication |
2008-06-25 |
2 |
EMA CMDB research: where's the wave? |
2008-08-24 |
3 |
Egg on face from the ITIL Refresh Refresh: we can do better at reviewing bodies of work |
2009-09-20 |
2 |
Eating the ITIL elephant one leg at a time |
2012-04-05 |
5 |
Eating the elephant |
2016-08-30 |
2 |
EasyVista release Category 2 cluster of ITSM crap factoids |
2010-07-07 |
2 |
EasyVista HIGH danger Crap Factoid alert |
2010-11-30 |
2 |
Dreaming on a cloud - migration as an obstacle to cloud computing: an IT Skeptic Special Report |
2009-03-18 |
5 |
Doubting that automation really reduces errors |
2010-06-08 |
3 |
Dont blame the tool: squeeze the asset, fix the behaviour |
2014-10-06 |
3 |
Don't try to change culture |
2014-07-05 |
2 |
Don't swim against the tide: ten alternatives to itSMF for ITIL practitioners |
2007-10-12 |
2 |
Don't run IT as a business, run it as part of the business |
2011-03-08 |
2 |
Don't reorg for DevOps |
2016-07-02 |
5 |
Don't go DevOps with a big bang |
2018-01-26 |
3 |
Don't get het up about ITIL V3 qualifications scheme; it is still a work in progress |
2007-06-21 |
2 |
Don't fall for the demo: an asset database with bells and whistles is not a CMDB |
2006-08-13 |
2 |
don't expect technology to alter the way business is run |
2008-08-13 |
2 |
Don't do it here |
2011-03-17 |
4 |
does the ITIL3 Foundation Bridging syllabus still need some editing? |
2007-08-09 |
1 |
Does ITIL V3 Intermediate certification need reform? |
2009-08-02 |
4 |
Does ITIL explain the difference between an Alert and an Event? |
2011-09-24 |
13 |
Does ISACA offer value to its real members? |
2014-09-07 |
3 |
Does DevOps eliminate any ITSM processes? |
2018-04-18 |
2 |
Does a cloud computing infrastructure obviate the need for IT Service Management systems? |
2009-08-02 |
4 |
Do you promise not to tell? |
2010-09-02 |
4 |
Do you need to do ITIL? Wrong question |
2008-10-03 |
2 |
Do you know what value the business wants? |
2008-09-18 |
3 |
Do you know the professional recognition of individuals in Service Management Institute, a.k.a. prISM? |
2014-10-27 |
2 |
Do we overcook services? ITIL out of line |
2009-12-20 |
2 |
Do we have two flavours of ITIL now? The plot to end ITIL V2 |
2009-04-13 |
1 |
Do we have to do ITIL to do Service Management? |
2008-09-16 |
3 |
Do unto yourself before others do unto you |
2006-07-12 |
2 |
Do Google ads undermine the credibility of this site? |
2006-06-07 |
1 |
DNS problem fixed on www.itskeptic.org |
2008-03-31 |
3 |
Dirty Deeds reprise - ITIL is clearly a commercial product not a community work |
2010-09-21 |
3 |
Dirty deeds done dirt cheap. More on ITIL V3 discounting and how TSO screws itSMFI screws local itSMF... |
2007-06-21 |
3 |
DevOpsRun: DevOps is great but what about Run? |
2015-01-20 |
7 |
DevOps Unicorns Horses and Mules |
2015-03-17 |
4 |
DevOps represents the emergence of systems thinking in IT |
2017-04-28 |
4 |
Devops rediscovering service management |
2017-11-13 |
2 |
DevOps offers hope for the future of IT |
2017-11-16 |
4 |
DevOps messes with your head - reprised |
2017-10-16 |
3 |
DevOps isn't a tool to be applied selectively |
2017-07-22 |
3 |
DevOps is only looking at one of four IT4IT value streams |
2016-04-20 |
5 |
DevOps has three parents: Lean, Agile, and ITSM |
2017-03-09 |
5 |
DevOps following in ITIL's footsteps |
2014-07-15 |
4 |
DevOps Enterprise Summit: humane IT |
2017-06-07 |
2 |
DevOps Configuration versus ITSM CMDB |
2017-09-03 |
5 |
DevOps buzzword bingo |
2014-08-04 |
3 |
DevOps Balanced Scorecard Dashboard |
2018-06-05 |
4 |
DevOps and traditional ITSM - why DevOps won't change the world any time soon |
2011-08-29 |
3 |
DevOps and ITIL are both ITSM |
2016-05-22 |
3 |
DevOps and ITIL |
2011-09-07 |
6 |
dev2ops blog |
2009-03-21 |
1 |
Dev needs to understand what Ops is for |
2011-03-10 |
5 |
Describe DevOps with CALMS, or I prefer CAFFS |
2016-08-17 |
5 |
Deming cycle diagram the wrong way round |
2008-12-08 |
2 |
Delivery of COBIT User's Guide for Service Managers is slipping waiting on ITIL approval? |
2009-01-31 |
3 |
Defining terms in Root Cause Analysis - let's be clear what we mean |
2008-07-27 |
3 |
Define ITIL for the IT layman |
2008-02-15 |
2 |
Define DevOps: What is DevOps? |
2014-11-29 |
7 |
Deep discounts for ITIL Live™ |
2009-04-01 |
2 |
Debasement of concepts by IT vendors and analysts |
2006-09-12 |
5 |
Dead cat syndrome |
2008-12-23 |
7 |
David Cannon elected Chair of itSMF International, and a Kiwi joins the Board |
2010-01-20 |
2 |
Darwin doesnt justify change |
2015-03-19 |
3 |
Dark IT |
2014-09-12 |
6 |
Cutting the cost of IT Operations |
2009-04-25 |
2 |
Customer-centric |
2013-04-13 |
2 |
Customer value |
2013-04-15 |
4 |
Customer delight is a typically geek concept |
2017-04-16 |
3 |
Create a variance register for ITIL and other frameworks |
2009-11-25 |
4 |
Crazy Stats |
2009-04-29 |
4 |
Crap Factoid Alerts: Strong Commitment to ITIL3, 72% trained, 94% planning, 89% predictable costs.... |
2008-11-27 |
3 |
Crap Factoid Alert: one third of sites have completed a CMDB |
2008-10-23 |
2 |
Crap Factoid Alert: Implementing an IT Service Management Solution Can Save a Business More than $500,000 |
2009-08-05 |
4 |
Crap Factoid alert: Fifty percent of all CMDB projects fail due to inadequate planning. |
2008-06-03 |
1 |
Crap Factoid Alert: CMDB savings of more than $1 million per year |
2008-07-31 |
2 |
Crap Factoid Alert: "Two-thirds of companies around the globe are using ITIL" |
2008-03-25 |
2 |
Crap Factoid Alert: "ITIL is non-proprietary" |
2008-06-10 |
2 |
Crap Factoid Alert 370 percent ROI from ITSM |
2009-01-20 |
2 |
Courageous Ken |
2009-11-14 |
2 |
Copyright issues when using ITIL at the coalface |
2015-05-05 |
2 |
Controlling Application Development |
2008-05-27 |
2 |
Continual Chunky Correction |
2011-06-13 |
2 |
Contingency planning |
2009-02-27 |
1 |
Constructive criticism or demonising ITIL? |
2009-10-21 |
2 |
Considering ITIL? Ignore ROI that other organisations have achieved |
2008-09-30 |
2 |
Considerations for Multi-Speed IT |
2015-05-11 |
3 |
Confusion between CMDB and Configuration Management |
2008-08-06 |
1 |
Confusion around Best Practice in ITIL - Foundation exams questions unfair |
2009-08-30 |
6 |
Confused change management in ITIL V3 |
2009-08-16 |
6 |
Conflicting principles |
2016-06-08 |
2 |
Configuration Management is a process not a thing |
2010-10-24 |
2 |
Community, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools |
2008-02-26 |
3 |
Community, Activity, Environment |
2009-02-18 |
3 |
Common sense around ITIL V3 certification paths |
2009-06-07 |
3 |
Comments pulled from the IT Skeptic blog |
2007-09-06 |
2 |
Comments on the June 2010 itSMFI Board Talk: we need shared services |
2010-07-12 |
5 |
Comments from the IT Skeptic blog, February 2008 |
2008-03-04 |
2 |
comment spammers |
2008-12-18 |
2 |
Coming up for 2008 on the IT Skeptic website |
2008-02-19 |
3 |
Colourful ads |
2008-07-09 |
1 |
collecting examples of terminological debasement |
2006-12-21 |
2 |
CODE RED EXTREME Crap factoid Alert "ITIL as a service" from IBM and Sunview |
2012-06-25 |
3 |
COBIT5 another step closer... to ITIL |
2010-06-03 |
86 |
COBIT5 |
2012-08-08 |
3 |
COBIT v5 will reduce number of processes covered to align with ITIL V3 |
2011-04-01 |
3 |
COBIT rivals ITIL |
2008-09-15 |
2 |
COBIT is a useful tool for much more than Audit |
2010-04-09 |
2 |
COBIT Certified Service Manager: a cat amongst the ITIL pigeons |
2008-10-21 |
2 |
COBIT 5: muddying governance and management |
2011-07-31 |
5 |
COBIT 5 will be released in April |
2012-03-14 |
5 |