When I went to university, we still learnt that wholesalers must be careful to respect their retail dealer network. Obviously the rules are all different now: rumour has TSO actively undercutting itSMF for Version 3 book sales. With friends like that who needs enemies eh?
The word is that TSO has cut deals direct with some of the itSMF Global members (we heard IBM and HP), giving them deeper discounts than itSMFI are offering. Can anyone verify this?
I guess itSMFI are doing it to the local chapters, so TSO figured why shouldn't they play the game too...