The IT Infrastructure Library
The IT Skeptic has seen paperwork today that appears to confirm big news for ITIL. Yes folks, we believe Axelos has sold ITIL® to a consortium of independent ITSM consultants.
Axelos recently announced their Axelos Consulting Partner (ACP) Programme to licence ... er I mean "formally recognize [sic]" consulting organisations practicing in all areas of Axelos "global best practice" including ITIL and PRINCE2. They're putting the squeeze on.
AXELOS are doing a few troubling things lately, that may or may not point to an ITIL Squeeze in 2015 as AXELOS seek to capitalise on their purchase of ITIL (and the rest of the Best Practice por
The creeping squeeze: Axelos will no longer recognise Complementary certifications for ITIL qualifications. I can't see anything positive for the ITIL community in this. In fact the only interpretation I can imagine is an attempt by Axelos to weaken competition.
I'm surprised that folk can say "X is the best" when they have no idea of someone's requirements.
If you evaluate a tool based on features, you're doing it wrong.
Listening to the DevOps world (I am immersing, or at least paddling) it sounds so exactly like the ITIL experience that I am literally laughing out loud:
Somebody asked me this question recently: ITIL v3 - what standard is this based on? I thought I'd share (and extend) my reply here.
There is no standard for ITIL, at any version. ITIL is not based on any standard. No organisation can be certified as compliant with ITIL.
Nailed it.The Practitioner’s Dilemma: How to Adapt ITIL http://itsmtransition.com/2014/07/how-to-adapt-itil/
"The magic happens when practitioners become expert at adapting best practices to solve their organization’s challenges."
Well yes. That's been true of consulting forever. ITIL only ran off the rails when supposed experts lost sight of that