JamesFinister

TypePostAuthorRepliesLast updated
Blog entryImproving ITIL V3 graphics skeptic511 years 4 weeks ago
Blog entryThe project 80/20 rule skeptic811 years 4 weeks ago
Blog entryOwning ITIL: project horror stories skeptic2011 years 4 weeks ago
Blog entryNew Zealand makes another positive contribution to itSMF International skeptic311 years 5 weeks ago
Blog entrySatyam, Sallie Mae, and call center outsourcing skeptic911 years 6 weeks ago
Blog entryDo we have two flavours of ITIL now? The plot to end ITIL V2 skeptic1111 years 6 weeks ago
Blog entrySimple useful rules for defining Configuration Items skeptic1611 years 6 weeks ago
Blog entryHurry for your ITIL V3 Expert certification skeptic711 years 7 weeks ago
Blog entryITIL reduces costs by up to 48% - another crap factoid to beware of skeptic2011 years 7 weeks ago
Blog entryBooyaaa!! COBIT User Guide for Service Managers now available skeptic511 years 7 weeks ago
Blog entryThe twittering classes skeptic1011 years 8 weeks ago
Blog entryMcKinsey on how CIOs should think about business value skeptic1111 years 8 weeks ago
Blog entryOpen Source is political: Blows Against The Empire skeptic1611 years 9 weeks ago
Blog entryITIL exams dropped from Prometric: consider ISO20000 certification as an alternative? skeptic5811 years 11 weeks ago
Blog entryITIL V3 Foundations effectively put on hold until May 2009? skeptic1411 years 11 weeks ago
Blog entryWhy is Project Management almost invisible in ITIL V3? skeptic1611 years 11 weeks ago
Blog entrySLAs that promise a resolution time are like firemen promising to put a fire out skeptic1711 years 11 weeks ago
Blog entryrepeatable process skeptic3611 years 11 weeks ago
Blog entryWhat's wrong with multichoice exams for ITIL V3? skeptic1811 years 13 weeks ago
Blog entryITIL V3 one year on skeptic811 years 13 weeks ago
Blog entryitSMF International needs to unite the ITIL community skeptic1111 years 14 weeks ago
Blog entryA great article on how technology does not fix process in CMDB skeptic1911 years 14 weeks ago
Blog entryVisions of the Future of ITIL: First Vision skeptic3311 years 15 weeks ago
Blog entryBatten down the hatches skeptic1011 years 16 weeks ago
Blog entryCommunity, Activity, Environment: put the main effort into changing the people and culture instead of twiddling with tools skeptic1211 years 16 weeks ago