Today’s shock joint announcement from Microsoft and IBM throws ITIL Refresh into doubt - The IT Skeptic

7:56 minutes (3.19 MB)

A podcast of the original article. In preparation for the release of Microsoft Service Manager (previously known as “Service Desk”), Microsoft made a surprise joint announcement today with IBM.

Are Microsoft patenting CMDB? - The IT Skeptic

7:06 minutes (2.85 MB)

A recent patent application appears to indicate that Microsoft is applying to patent CMDB. This issue is not attracting the outrage that it ought to.

advice for purchasers of ITIL - the IT Skeptic

14:10 minutes (5.68 MB)

A podcast of the original article "Should you do ITIL certification training with ITIL version 3 looming?"

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