The fatal flaw of outsourcing

Outsourcing strategic value streams, process or resources is a bad idea. You lose flexibility and responsiveness. As soon as you move from a collegial all-in-this-together relationship to a contractual you-serve-me relationship, you promote a blame culture. That's the fatal flaw of the whole idea.

Why the USA is unsuitable for offshoring

There is much talk about the dangers of offshoring.

Satyam, Sallie Mae, and call center outsourcing

Recession brings out the worst in us all. The jingoism in the USA over Satyam's currrent spot of bother is hypocritical in the extreme. Satyam could have used some SOX just like the USA badly needed it so few years ago. And bringing home the jobs is just cynical xenophobic PR.

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