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Trial ITIL vs. placebo - The IT Skeptic

Submitted by skeptic on Thu, 2007-10-18 09:02

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Artist: The IT Skeptic
Title: Trial ITIL vs. placebo
Album: ITIL
Genre: Speech
Year: 2007
Length: 5:05 minutes (4.65 MB)
Format: MP3 Mono 44kHz 128Kbps (CBR)

I would like to trial ITIL versus a placebo.

Instead of using ITIL as the framework or guidance for process improvement in IT production, I would use a placebo body of knowledge.

Published in The Skeptical Informer, October 2007, Volume 1, No. 9

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