Who Is The IT Skeptic

The IT Skeptic is a commentator on IT's sillier moments, especially those related to ITSM in general and ITIL in particular. This is not because the IT Skeptic wishes to focus on ITIL - it is just that ITIL and itSMF provide such great material for a skeptic.

The IT Skeptic is the pseudonym of Rob England, an IT consultant and commentator. He consults in all areas of IT management, including governance, ITSM, and DevOps (he's a certified DevOps Foundation instructor). He has nearly thirty years experience mapping business requirements to IT solutions, many of them in service management. He has written many articles and papers, and several books. He is a member of itSMF, ISACA, and the NZ Institute of IT Professionals. He is also a paid-up Skeptic. He has lived an exciting life. He lives with his son in a small house in a small village in a small country far away.

Rob England's profile

An interview on ITSMTV with the IT Skeptic: background and persona.

More video of the IT Skeptic

Please Like the IT Skeptic on facebook

Quotes from the IT Skeptic


You made it to the ITIL v3 Launch ;)

Hi Skeptic :)

I don't have your e-mail address but wanted you to know that you were cited at the ITIL v3 launch in London today.

The mention came about when a certain 8 box diagram for a 7 step process was put on the screen during the Continual Service Improvement presentation. The author in question was George Spalding.

So now if you get a sudden influx of new readers, you know who to thank :)

The ITIL Imp

Thank-you George

George was one of my instructors for the "ITIL Implementation Road Map", which is very good.

Thanks Imp, nice to know :-)

Syndicate content