DavidM

TypePostAuthorRepliesLast updated
Blog entryHow to find free ITIL V3 Foundation training skeptic614 years 9 weeks ago
Blog entryResponse Management skeptic155 years 6 weeks ago
Blog entryCMDB and CMS – the industry-created myth skeptic858 years 1 day ago
Blog entryITIL V3 Incident Definition: Camels and Committees skeptic538 years 11 weeks ago
Blog entryWhat ITIL V3 says about the distinction between a Call and an Incident skeptic188 years 16 weeks ago
Blog entryEgg on face from the ITIL Refresh Refresh: we can do better at reviewing bodies of work skeptic348 years 47 weeks ago
Blog entryTalk of IT innovation is the last gasp of the IT cowboys skeptic318 years 48 weeks ago
Blog entryDoes a cloud computing infrastructure obviate the need for IT Service Management systems? skeptic179 years 12 weeks ago
Blog entryI'll defend ITIL when I need to. skeptic259 years 22 weeks ago
Blog entryConfusion around Best Practice in ITIL - Foundation exams questions unfair skeptic379 years 34 weeks ago
Blog entryCreate a variance register for ITIL and other frameworks skeptic109 years 38 weeks ago
Blog entryCastle ITIL further degrade the standards of ITIL V3 certification and training skeptic399 years 46 weeks ago
Blog entryITIL product compliance criteria are no longer a secret skeptic99 years 47 weeks ago
BOKKEITIL V3 Service Operation disconnect between Incident and Problem Management skeptic469 years 49 weeks ago
Blog entryCourageous Ken skeptic1910 years 11 weeks ago
Blog entryOGC revising ITIL again skeptic3410 years 16 weeks ago
Blog entryITIL Software Scheme comes under more fire skeptic1510 years 25 weeks ago
Blog entryMicrosoft screws me, Google seduces me skeptic510 years 26 weeks ago
Blog entryMicrosoft make an even broader patent claim on CMDB skeptic2010 years 29 weeks ago
Question for the ITIL WizardWhere can I buy ITIL? Visitor410 years 29 weeks ago
Blog entryITIL Version 3 changes everything for ATOs and consulting firms. skeptic2210 years 33 weeks ago
Question for the ITIL WizardWhat is the difference between Technical Service Catalog and Business Service Catalog? Visitor210 years 34 weeks ago
Blog entrySeparation of incident and call skeptic3510 years 35 weeks ago
Blog entryTwo ITIL-derived rules of thumb for organising the IT department skeptic310 years 36 weeks ago
Blog entryAn ITSM Expert needs more than ITIL skeptic1610 years 37 weeks ago