aroos
Identity
- Name
- Aale Roos
- Website
- http://www.pohjoisviitta.fi
- Country
- Finland
- Organisation
- Pohjoisviitta Oy
- About you
I have been an IT service manager and ITSM consultant since 1989. My last non-consultant job was head of customer service in a large IT service provider. I have done a lot of work on Help Desks. Got interested in ITIL in 2002 and started doing courses and consulting a few years later. I'm a certified Service Manager, ITIL V3 Expert and ISO 20000 Consultant.
History
- Member for
- 12 years 11 weeks