Book page | Planning for ITIL V3 - or staying with ITIL V2 | skeptic | 16 | 10 years 28 weeks ago |
Blog entry | New LinkedIn group for Owning ITIL | skeptic | 5 | 10 years 34 weeks ago |
Blog entry | why on earth did ITIL V3 rename Forward Schedule of Change to Change Schedule? | skeptic | 15 | 10 years 35 weeks ago |
Blog entry | Two ITIL-derived rules of thumb for organising the IT department | skeptic | 3 | 10 years 36 weeks ago |
Blog entry | The Folly of the Crowd | skeptic | 5 | 10 years 38 weeks ago |
Blog entry | People people people people process process technology | skeptic | 3 | 10 years 42 weeks ago |
Blog entry | In defense of IT consultants' rates | skeptic | 21 | 10 years 43 weeks ago |
Blog entry | When Best is Too Good - Copper Instead of Gold - focused excellence as a differentiator | skeptic | 6 | 10 years 44 weeks ago |
Blog entry | My host is WestHost | skeptic | 3 | 10 years 45 weeks ago |
Blog entry | Reviews of Owning ITIL | skeptic | 14 | 10 years 46 weeks ago |
Blog entry | IT in 2011 | skeptic | 7 | 10 years 46 weeks ago |
Blog entry | Why forums are dangerous | skeptic | 4 | 10 years 49 weeks ago |
Blog entry | Are Incident and Complaint different things? | skeptic | 17 | 10 years 50 weeks ago |
Blog entry | Stunning internet and website visualisaton | skeptic | 5 | 10 years 50 weeks ago |
Blog entry | The twittering classes | skeptic | 10 | 11 years 8 weeks ago |
Blog entry | Open Source is political: Blows Against The Empire | skeptic | 16 | 11 years 9 weeks ago |
Blog entry | What should IT call the Rest Of The Business? | skeptic | 8 | 11 years 10 weeks ago |
Blog entry | SLAs that promise a resolution time are like firemen promising to put a fire out | skeptic | 17 | 11 years 11 weeks ago |
Blog entry | Use SLA response metrics that matter | skeptic | 4 | 11 years 11 weeks ago |
Blog entry | What's wrong with multichoice exams for ITIL V3? | skeptic | 18 | 11 years 13 weeks ago |
Blog entry | Limiting the Crowd to their own time at their own expense: the open community's distate for commerce | skeptic | 3 | 11 years 14 weeks ago |
Blog entry | Crap Factoid alert: Fifty percent of all CMDB projects fail due to inadequate planning. | skeptic | 1 | 11 years 22 weeks ago |
Blog entry | Big Brother vs. Big Uncle; the opposing sides of the loss of privacy to security systems | skeptic | 6 | 11 years 22 weeks ago |
Blog entry | Where does continual service improvement end? An important ITIL question | skeptic | 9 | 11 years 26 weeks ago |
Blog entry | 5 questions for John M. Willis | skeptic | 1 | 11 years 30 weeks ago |