buraddo

TypePostAuthorRepliesLast updated
Blog entryITIL Certification: a technique for passing multiple-choice exams skeptic44 years 42 weeks ago
Blog entryRoot Cause Analysis can't be done by machines skeptic194 years 48 weeks ago
Blog entryDefining terms in Root Cause Analysis - let's be clear what we mean skeptic214 years 48 weeks ago
Blog entryemail is not communication skeptic75 years 39 weeks ago
Blog entryhow to treat hosted applications in the ITIL service catalogue skeptic237 years 38 weeks ago
Blog entryIT analysts produce crap - what to look for in analyst "research" skeptic158 years 9 weeks ago
PageChecklist ITIL environment health check skeptic118 years 9 weeks ago
Blog entryJob title inflation is out of control skeptic158 years 10 weeks ago
Blog entryWhat Governance Isn't skeptic158 years 13 weeks ago
Blog entryWhat ITIL V3 says about the distinction between a Call and an Incident skeptic188 years 16 weeks ago
Blog entryOvercoming the Folly of the Crowd skeptic38 years 18 weeks ago
Blog entryGreat myths of ITIL #1: "You can't manage what you can't measure". skeptic588 years 28 weeks ago
Blog entryCOBIT rivals ITIL skeptic348 years 40 weeks ago
Blog entryprISM service management professional certification great in theory flawed in execution skeptic38 years 50 weeks ago
Blog entryDoes a cloud computing infrastructure obviate the need for IT Service Management systems? skeptic179 years 12 weeks ago
Blog entryCloud Common Sense skeptic159 years 23 weeks ago
Blog entryITIL V3 has a bet each way: proven guidance and bleeding edge thought-leadership, but how to tell? skeptic49 years 39 weeks ago
Blog entryIT professionalism skeptic139 years 41 weeks ago
Blog entryITIL V3 sample exam question: is it just vague or plain wrong? skeptic279 years 42 weeks ago
Blog entryBMC are ahead of their competitors in ITIL compliance skeptic329 years 50 weeks ago
Blog entryOGC gives us an ITIL V3 maturity assessment standard, but they won't publish skeptic2510 years 6 weeks ago
Blog entryI'm going to call root cause primary cause from now on skeptic4410 years 16 weeks ago
Blog entrySoftware automation won't necessarily lower staff costs skeptic310 years 17 weeks ago
Blog entryOn account of the economy skeptic910 years 21 weeks ago
Blog entryITIL Software Scheme comes under more fire skeptic1510 years 25 weeks ago