Blog entry | ITIL Certification: a technique for passing multiple-choice exams | skeptic | 4 | 4 years 42 weeks ago |
Blog entry | Root Cause Analysis can't be done by machines | skeptic | 19 | 4 years 48 weeks ago |
Blog entry | Defining terms in Root Cause Analysis - let's be clear what we mean | skeptic | 21 | 4 years 48 weeks ago |
Blog entry | email is not communication | skeptic | 7 | 5 years 39 weeks ago |
Blog entry | how to treat hosted applications in the ITIL service catalogue | skeptic | 23 | 7 years 38 weeks ago |
Blog entry | IT analysts produce crap - what to look for in analyst "research" | skeptic | 15 | 8 years 9 weeks ago |
Page | Checklist ITIL environment health check | skeptic | 11 | 8 years 9 weeks ago |
Blog entry | Job title inflation is out of control | skeptic | 15 | 8 years 10 weeks ago |
Blog entry | What Governance Isn't | skeptic | 15 | 8 years 13 weeks ago |
Blog entry | What ITIL V3 says about the distinction between a Call and an Incident | skeptic | 18 | 8 years 16 weeks ago |
Blog entry | Overcoming the Folly of the Crowd | skeptic | 3 | 8 years 18 weeks ago |
Blog entry | Great myths of ITIL #1: "You can't manage what you can't measure". | skeptic | 58 | 8 years 28 weeks ago |
Blog entry | COBIT rivals ITIL | skeptic | 34 | 8 years 40 weeks ago |
Blog entry | prISM service management professional certification great in theory flawed in execution | skeptic | 3 | 8 years 50 weeks ago |
Blog entry | Does a cloud computing infrastructure obviate the need for IT Service Management systems? | skeptic | 17 | 9 years 12 weeks ago |
Blog entry | Cloud Common Sense | skeptic | 15 | 9 years 23 weeks ago |
Blog entry | ITIL V3 has a bet each way: proven guidance and bleeding edge thought-leadership, but how to tell? | skeptic | 4 | 9 years 39 weeks ago |
Blog entry | IT professionalism | skeptic | 13 | 9 years 41 weeks ago |
Blog entry | ITIL V3 sample exam question: is it just vague or plain wrong? | skeptic | 27 | 9 years 42 weeks ago |
Blog entry | BMC are ahead of their competitors in ITIL compliance | skeptic | 32 | 9 years 50 weeks ago |
Blog entry | OGC gives us an ITIL V3 maturity assessment standard, but they won't publish | skeptic | 25 | 10 years 6 weeks ago |
Blog entry | I'm going to call root cause primary cause from now on | skeptic | 44 | 10 years 16 weeks ago |
Blog entry | Software automation won't necessarily lower staff costs | skeptic | 3 | 10 years 17 weeks ago |
Blog entry | On account of the economy | skeptic | 9 | 10 years 21 weeks ago |
Blog entry | ITIL Software Scheme comes under more fire | skeptic | 15 | 10 years 25 weeks ago |