the rising anger at OGC and APMG over ITIL and Prince2

There is rising anger at the attitudes and tactics of OGC and APMG over ITIL and Prince2. Most people can't speak out because APMG hold them to ransom over their livelihood. But a few do.

This from Arjen Droog

I think it’s time the community stands up and calls back public domain ITIL. Nobody should be concerned about the copyrights of ITIL, everyone should be able to publish and everyone should just be able to provide ITIL training. The community has made ITIL big, and now the community is paying for it. Unbelievable! It is time for the community to start protesting and demanding back the property of ITIL. From APMG, from itSMF International and from the Bad Queen.

OGC want to have their cake and eat it. they want a "publicly available framework" they can still milk for royalties. Guys it doesn't work that way. (I hope ISACA are taking notes).

This too from Aad Brinkman at Computable (sorry for the turning-sausage-back-into-a-pig English produced by the Google translator)

An organization whose name I can not say, conjured some time ago as a Ministry of Magic a new version of the Framework, whose name we can not say out of the hat of a group of consultants. This organization called itself then the owner of this Framework.
Although shamelessly to other theories was considered in the preparation of this Framework, whose name we can not say it was a person who wanted to use without payment of that name threatened with lawsuits.

Looks like we are in for a cross-Channel war over ITIL.

And I do speak out for those who can't. I've spoken about the bull in the china shop already. I've been in correspondence with several authors, training providers and consultants who are not at all happy about their treatment by APMG. This from a Prince2 company

by constraining the creation of original work, the time tax alone (APMG have perfected the waste of time mantra) is enough to put anyone off...

I also see that liability insurance requirements have reared their ugly heads (to indemnify against incorrect use of IP??) There is no limit to this so most small training companies would just fold if faced with a claim against them.

Is this a case of the OGC getting the APMG to do the dirty work and to silence ATOs and even more so Affiliates, or is the APMG jumping at the chance to further increase their hold on the PRINCE2 ATO market? The concentration of power is increasing. Perfect time though - ATOs in the UK (the only ones really listened to by the main man) are in retreat, most are going to the wall (if they have not already; each week I hear of another that is stopping business). Those left will meekly accept any contract without question.

If the APMG was considered by some to have little teeth no one is going to question let alone confront Her Majesty's government for which the APMG is working on behalf of in such a tricky area as IP infringement (you thought commercial lawyers were expensive!).

Any body of knowledge is about community and collaboration, not authority and regulation. I for one wouldn't provide a minute of volunteer effort to OGC or TSO or APMG. I continue to support itSMF but I review that regularly in the face of their support for all this. Some days I even wonder why I support ITIL the BOK when I'm just feeding the money engine.

Castle ITIL is shitting in its own nest.


Open it and it will die

Maybe this is what they are looking for. ITIL is a problem for some private communities (or companies) that are offering similar frameworks. If you open it then who will invest in creating, developing and empowering. Whit an open ITIL the normal option will be ISO 20000, then ITIL will be a matter of time.


Right now the creating and developing is done by a group of monopolistic for-profit companies, while the contribution, promotion and marketing is done by a group of passionate volunteers. You don't see the tension here?

right now OGC is aggressively asserting IP rights over ITIL. At the same time the world is slowly developing the maturity to see that ITIL is just a tool, not a magic solution, and so other tools like ISO20000, CMMI-SVC, MOF, or USMBOK are all viable alternatives. THAT's the real risk for ITIL.

The Open Government Licence is a good one. it retains the ownership of the brand, and the acknowledgement of the source. Acccredited training and licenced use of the brand provide pretty impressive revenue streams to fund future work.

This just slipped out


In case you haven't seen it, you might be interested to hear that APMG have had their contracts with OGC re Prince and ITIL extended for two years.

One wonders why they didn't get the full 5 years. If OGC weren't happy enough with APMG to give them the full 5 year extension - why give them 2 instead of 1 or none.

Don't agree

I don't agree at all: public domain does not mean "open source" or "community-maintained"... it just mean that you are allowed to use the materials freely.

If we look at the origins, ITIL was a guidance developed by government to be used by government. Under this situation, the owner (UK government) should be the one interested in invest in creating, developing and empowering, allowing the citizen to use that product for other uses (just like it happens with Metrica 3 in Spain, that "can be used freely with the only restriction to cite its IP"

By the other hand if you open it to be owned and maintained by "the community" (just like any open-source project) then it will need a strong and good leading team in order to not allow corruption or "strong vendor influences"

Best regards and happy NY!

PS:: Rob! The upgrade to the new Drupal has solved the logon issues! Great!!

Antonio Valle
G2, Gobierno y Gestión de TI

How ironic: TSO says I'm using OGC IP

This is so funny: I wrote a blog post on my personal site, complaining how OGC, TSO and APMG are dealing with ITIL IP. This was picket up by the IT Skeptic (which made me feel proud, now I've achieved that I don't have to win a Nobel Prize any more!). But it wasn't just the IT Skeptic reading my blog. An Intellectual Property Assistant also read it! Talking about humbling experiences...

He sent me an official letter, blaming me to use OGC copy rights without a license. Again, this is about my post where I say the community should re-own ITIL. I know, I am both naive and idealistic. I posted the letter of TSO and my response on my blog. I hope they like the new logo I created...

OGC cops knocking on my door:
Answer to TSO:

Sorry for this un-polite self promotion ;-)


Another thought Arjen: you might like to consult a lawyer about the use of trademarks for the purposes of humour and satire. After you do, you may be inclined to tell the TSO lawyers to go fuck themselves. They could have a merry Christmas while they are at it.

IP lawyers

Rob, I didn't consult any lawyers yet, but checked with some people with a legal background. There seems to be good legislation if it comes to satire and parodies (and the same goes for journalism; my column has a journalistic approach, nothing commercial -and I hold a degree in Journalism- ). That's why I stated clearly in my letter that I'm not offering any services or make any money with the website and the logo is only meant for parody purposes. Feel free to use it, that would be so cool.


after Xmas

oooooh spooky. You've pre-empted what i was hatching. Never mind I shall proceed - after Xmas

May it's time for an Open BOK

We are enough to create an open BOK around Service Management
We just need to get organizaed and a good leading team

Antonio Valle
G2, Gobierno y Gestión de TI

open ITIL

re "open BOK around Service Management"

Several have tried, amigo. there was a serious effort in northern Europe.

I have a different idea. Watch this space - I'm just checking the legal angles (not easy to do this time of year).

Will keep an eye

when you say "i have an idea" it is because something insteresting is being cooked in your mind.
Will keep an eye here

May be Ian wants to talk here also!

Antonio Valle
G2, Gobierno y Gestión de TI

The Potter Story

THX Rob, the english version of the Potter story can be found here


Ian Clayton has already done this - while not open *yet*, it is a great start.


Dave, there's nothing open about USMBOK. it's a brilliant work but it is fully copyright and trademark protected.

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