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IT ops can learn from Lean - The IT Skeptic

Submitted by skeptic on Sun, 2007-08-19 09:20

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Artist: The IT Skeptic
Title: IT ops can learn from Lean
Album: ITIL
Genre: Speech
Year: 2007
Length: 3:43 minutes (3.41 MB)
Format: MP3 Mono 22kHz 128Kbps (CBR)

Keep an eye on Lean. It is the next big thing (fad or real change?). I always watch what is coming across from manufacturing to IT because - in the service management area at least - that is the trend: manufacturing teaches us.

Published in The Skeptical Informer, August 2007, Volume 1, No. 7

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