Interruption to service

Submitted by skeptic on Wed, 2009-10-21 03:02
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Greetings readers,
On Friday October 23rd somewhere between 5am-9am UTC (that's Thursday evening/night in the USA) we will have an outage, hopefully only for 30 minutes, in order to provide better service to you by moving to a higher performance hosting platform. This is done at great expense to the management (about a fivefold increase in hosting fees) so perhaps you might like to spend the downtime ordering one of the IT Skeptic's books.

Thank-you for your continuing support

Regards
The IT Skeptic's Webmaster

We are still staying with the nice folk at WestHost but this website is a bit too big for their standard shared server package - the neighbours must be complaining - so we are moving to a less crowded premium shared server.

Comments

Submitted by skeptic on Fri, 2009-10-23 10:34.

Back online

Well the promised thirty minute outage to move this site (and all my others) to a new server at WestHost turned into over five hours downtime. My apologies, especially to European readers, for any inconvenience when you didn't get your end-of-week Skeptic fix.

Normally WestHost are excellent but this is the second time they have screwed up my DNS when moving the account. Once is OK, we all make mistakes, but we are supposed to learn from them. Strike Two. So much for WestHost's CSI eh?

No incident number, all communications by email (even though they took my email server out, had to resort to mail.com) because the guy doing the move didn't have access to the (wonderful) live chat, and three hours to rebuild 46 domain definitions.

Still, once they get it right it usually just chugs away nicely. That better not be "famous last words"...

Maybe it's subjective, but I must say it also seems faster (as it should for five times the monthly cost)

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