5 Tips For Developing An ITSM Strategic Road Map

Over on the Pink Elephant conference blog, I talked to Pink Elephant’s AVP Product Strategy, Troy DuMoulin, who blogs regularly and – I think – with lots of insight. We don’t always agree (see my recent post) but anyone who themes his blog around the Hitchhiker’s Guide to the Galaxy has got to be worth reading, and the content rewards the effort.

One of Troy’s sessions at the Conference next year will be 5 Tips For Developing An ITSM Strategic Road Map. Here is a podcast of the two of us discussing these strategic tips. Go to the blog to see some additional discussions between us on this topic.

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