aroos

TypePostAuthorRepliesLast updated
Blog entryOGC publish a useless Lifecycle Process Model for ITIL V3 skeptic268 years 8 weeks ago
Blog entryUser self-help - a skeptical view skeptic288 years 9 weeks ago
PageCrap Factoids skeptic28 years 9 weeks ago
PageChecklist ITIL environment health check skeptic118 years 9 weeks ago
Blog entrythe value of ITIL certification skeptic188 years 10 weeks ago
Blog entryJob title inflation is out of control skeptic158 years 10 weeks ago
Blog entryITIL V3 Incident Definition: Camels and Committees skeptic538 years 11 weeks ago
Blog entrySocial ITSM - a skeptical view skeptic448 years 11 weeks ago
Blog entryUsing service management in the business skeptic88 years 13 weeks ago
Question for the ITIL WizardConducting a root cause investigation on a 3rd party Vespasian258 years 14 weeks ago
Blog entryThe future of IT management skeptic278 years 15 weeks ago
Blog entryITIL V3 2011: a new book and four new processes skeptic238 years 16 weeks ago
Blog entryThe state of ITIL skeptic138 years 16 weeks ago
PollHow much of your IT infrastructure and operations is outsourced to an external provider? skeptic158 years 17 weeks ago
Blog entryAbolish the CAB at your peril skeptic138 years 18 weeks ago
Blog entryITSM open content skeptic188 years 21 weeks ago
Question for the ITIL WizardITIL V2-V3 Managers Bridge CURIOUS48 years 21 weeks ago
Blog entryGreat myths of ITIL #1: "You can't manage what you can't measure". skeptic588 years 28 weeks ago
Blog entryAgile ITSM skeptic178 years 30 weeks ago
Blog entryDon't run IT as a business, run it as part of the business skeptic188 years 37 weeks ago
Blog entryMy how ITIL has grown: the size of the new ITIL V3 2011 skeptic78 years 39 weeks ago
Blog entryA special case crap factoid: the survey that doesn't exist skeptic48 years 43 weeks ago
Blog entryStand up IT Skeptics skeptic78 years 45 weeks ago
Blog entryA hat-trick of itSMF conferences - it is all about the local level. skeptic98 years 46 weeks ago
Blog entryEgg on face from the ITIL Refresh Refresh: we can do better at reviewing bodies of work skeptic348 years 47 weeks ago