My changing mind

It's lucky for me that I don't get the kind of attention which would lead to people comparing my current posts to my old ones. There is nothing worse than having your own words quoted back to you a decade later. And this blog has been going 12 years, so my views have certainly changed over that time - not drifted slightly, but shifted majorly. Here are some examples:

Microsoft Office dependency

All my company really needs MS-Office for is to comply with other organisations when they share media. Is that enough reason to stay stuck on it? Can I reasonably ask for other formats?

The IT Skeptic's company, Two Hills, inches ever closer to the goal of being a totally cloud-based organisation. OK I missed the 2011 target, but the second-to-last obstacle fell when I moved the company financials to Xero. What's left? MS-Office.

What do I need MS-Office for?

Transformational technologies are a small view

It seems to me that new technologies such as cloud, social media, or mobile personal computing, are seen as much more transformational by some of us in IT than they really are. I suspect that is because of our industry's fixation with technology at the cost of people and process.

We need a movement

"What if..." "What if..." So many great minds, and a few not-so-great ones, are trying to "solve" ITSM right now. It's a geek thing. It's a man thing.

Two Hills' cloud-based IT strategy for 2011

When you are a company of one, there are limited opportunities to test your IT strategies. So let me share one with you readers for feedback. This year Two Hills Limited is going Cloud.

Cloud is a distraction to IT's day job

ImageThis started as a comment but I made it a post - it is important. I've talked before about how IT Management is 1% innovation and 99% perspiration. Innovation is not our day job. For the small number of IT people who are in charge of conceptualising new services or setting architectural directions, then Cloud is very exciting.

A few swallows in the Cloud are not altering the landscape

I'm happy for Rodrigo Flores (who has probably given up on me at this point) that he has a few strong sales leads over Christmas. But I don't think that constitutes the future arriving "with a bang", an "altered landscape" or proof that Cloud is "happening" in any widespread transformational sense.

The Cloud does not mean greater agility - Cloud is NOT a utility

While I'm popping Cloud bubbles, let's talk about another couple: Cloud agility and Cloud as a utility.

Every Cloud has a silver bullet to kill the dreaded ITIL

The Cloud is not sweeping away ITIL or IT Service Management. Every over-hyped fad claims the rules are different now and we don't have to worry about some basic fundamental that has always plagued us in the past. And every time it turns out to be crap. The rules are the same and have been ever since the Europeans over-traded tulips, probably much longer. Business needs management. Without management control, risk kills it. ITSM is the framework for management of IT. It articulates what we do for the customer. ITSM is basic IT, wherever it is running. Cloud may play on different instruments but the tune is the same. The detail of what we control changes. Even the way we control changes. but we still need the controls. So this beating up on ITIL isn't about Cloud really. It is about techs frustrated because they are not allowed to do what they like without supervision.

In defense of ITILista

Apparently ITIL people are obstructing the Cloud. Once again the poor techno-geeks' creative brilliance is stifled by unnecessary process.

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