BOKKED™: The IT Skeptic's Body Of Knowledge Known Error Database

This database holds known errors in Body of Knowledge (BOK) publications such as ITIL®, COBIT, ISO20000... The purpose is to:

  • provide a public reference
  • allow public debate
  • feed back to the BOK owners

If your requirement is solely to notify OGC/TSO of an error in a book, you can use the official "Change Control System".

We do NOT track errors in websites, white papers and other ephemera; only published books and documents. Note that we take a fairly broad interpretation of 'error' to include such things as inconsistencies between BOK (eg ITIL differs from COBIT) because tracking these will be useful. Please do not make it any wider: the fact that you do not agree is not an error.

Use of this database is subject to the terms and conditions of the IT Skeptic website

BOKKED™ is provided by The IT Skeptic™ as a public service, at no cost to OGC, TSO, APMG, itSMF or any other organisation. (Well, somebody had to do it).

The IT Skeptic™ and BOKKED™ are neither associated with nor endorsed by OGC, TSO, APMG, itSMF or any other organisation.
We are not associated with or funded by any organisation other than Two Hills Ltd and our advertisers. This is an independant website.

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Contributorsort icon <small>cmts</small> Updated status
Definition of marginal costing skeptic 0 07/07/01
ST p90 Figure 4.20 skeptic 0 08/03/12
SO 4.2 Incident Management process never determines the service skeptic 2 09/08/12
1.4 does not scan skeptic 0 07/06/25
super pedantic: no "G" in green-field skeptic 0 07/07/11
Large amount of PYIFE book rendered obsolete by AMPG syllabus changes skeptic 0 08/02/14
CSI p124 PIR belongs in 5.6.5 skeptic 0 08/03/12
SO p 123 6.3.4 "IT Operations Management" skeptic 0 08/03/12
SD p35 changed bullet point skeptic 0 08/03/12
Definition of Certification in glossary skeptic 0 07/07/01
SD p291 Glossary: Brainstorming skeptic 0 08/03/12
typo "form" for "from" skeptic 0 07/07/11
PYIFE Page 157: 12.2 Question 4 wrong skeptic 0 08/02/14
CSI assorted editing errors refering to figure "below" skeptic 0 08/03/12
SD five or six elements? skeptic 0 09/10/30
ST Figure 4.20 typo "assume" means "assure" skeptic 0 07/07/01
SS p238 Glossary: Cost Model skeptic 0 08/03/12
Definition of Accounting in glossary skeptic 0 07/07/01
SD p214 ‘Service Transition Pack’ changed to ‘Service Design Pack’ skeptic 0 08/03/12
SD p31 PM and warranty skeptic 0 08/09/13
All books 2.2.1 repeats service definition skeptic 2 07/06/24
ST p200 SCM or CMS? skeptic 0 08/03/12
PYIFE Page 90: 6.6 Question 3 wrong skeptic 0 08/02/14
CSI p162 figure is 8.3 skeptic 0 08/03/12
SD what is ITP? skeptic 0 09/10/30
ST does not specify services in definition of CMS technical requirements skeptic 0 07/06/25
SS p114 Figure 5.8 skeptic 0 08/03/12
SO regards KEDB as distinct from CMS, ST does not skeptic 3 07/06/22
SD p147,148 change SMIS to ISMS skeptic 0 08/03/12
The purpose of SACM skeptic 1 07/07/09
PYIFE Page 89: 6.6 Question 4 wrong skeptic 0 08/02/14
SO p64 CAB/EC should be ECAB skeptic 0 08/03/12
ITIL V3 Service Operation disconnect between Incident and Problem Management skeptic 46 09/12/28
ST Service V-model figure 4.21 and 4.30 confusing skeptic 0 07/07/27
SD P33 Figure 3.6 skeptic 0 08/03/12
When does CSI begin? P.22 tim.malone 0 09/08/17
SD p145 Figure 4.27 Security control - It is shown as 'Direction' - instead of 'Detection' vinodka 0 08/03/12
ST p223 CAB/EC to ECAB vinodka 0 08/03/12