Audio by title itil_version_2_5_hybrids

ITIL Version 2.5, Hybrids? - The IT Skeptic

2:49 minutes (2.59 MB)

A podcast of the original article ITIL Version 2.5: Will we see hybrids?

ITIL Version 3 tells us how to run, whilst ITIL version 2 tells us how to walk. Many sites are only ready to learn to walk, so what then to do about the good ideas introduced in Version 3? Do we add a little 3 to the mix? or will that only cause confusion?