certification

Important ITIL certification news: APMG's accreditation by UKAS has been suspended

Submitted by skeptic on Thu, 2007-10-25 14:51

Can any reader offer something more substantial than speculation to explain why The APM Group has had their accreditation by the UK Accreditation Service suspended?

APMG are the accreditor of all examination bodies for ITIL (and Prince2 and ...). They have had their accreditation suspended in both categories:

Sizzling criticism of the ITIL Version 3 Foundation exam

Submitted by skeptic on Sun, 2007-10-14 05:48

Some sizzling criticism of the ITIL Version 3 Foundation exam was posted on this blog recently by Ian Clayton, reproduced here:

...how can you test an individual's basic grasp (their understanding - if we are truly using Blooms taxonomy here), of 380+ figures, 130+ tables and 2000 pages with 40 questions? Simple math and a vanilla application of Blooms gives us an interestingly bigger number.

The trainers actually delivering ITIL version 3 Foundations certification training are NOT HAPPY

Submitted by skeptic on Wed, 2007-09-05 06:51

APMG are you reading this?

The message is coming through on this blog loud and clear: the trainers actually delivering ITIL version 3 Foundations training are NOT HAPPY.

does the ITIL3 Foundation Bridging syllabus still need some editing?

Submitted by skeptic on Thu, 2007-08-09 05:30

Am I missing something or does the ITIL3 Foundation Bridging syllabus still need some editing? Consider this from version 3.2 (6th August):

Part 3: Subjects not to be covered in the Bridge course
These subjects are covered in the full ITIL® V3 Foundation Bridge Course in IT Service Management, but are left out from the Bridge course.

...er... right.

ITIL V3 Certification points system: the magic number 21.5

Submitted by skeptic on Tue, 2007-06-12 12:22

[This post is out-dated now: see here for the latest news on certification.]

Many readers will be aware that the new ITIL Version 3 certification scheme requires 22 points for a Diploma (the old masters'/managers' certification). So what a surprise that V2 Service Manager plus Bridge course end up with a score of 21.5.

APMG finally let us in on ITIL Certification thinking

Submitted by skeptic on Tue, 2007-05-01 22:35

This article has been podcast

kimono I knew I should have held this month's newsletter a few days. The moment it is published with another tirade about the lack of support information and direction in ITIL certification, APMG finally open the kimono.

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