ITIL in Asia

Submitted by skeptic on Fri, 2006-10-13 21:55

The IT Skeptic is writing for ITSMWatch now. A recent discussion in that forum led to the IT Skeptic expressing opinions on ITIL in Asia:

The Craftsman and the Bazaar

Submitted by skeptic on Sun, 2006-10-08 09:16

Many of you will be familiar with that seminal work The Cathedral and the Bazaar, a manifesto of the open source movement. If not, I recommend you read it. Today I want to talk about a different perspective: the Craftsman and the Bazaar.

Quiet around here

Submitted by skeptic on Mon, 2006-09-11 21:41

The IT Skeptic has been quiet for a while. I've been programming. Dunno about you but when I'm cutting code it consumes me: nothing else gets done until I've got it working.

"It" is a family records site for my extended family, with working HTML-based family tree, done in PHP. Great fun.

An oldie but a goodie: software salesman dies and goes to Heaven...

Submitted by skeptic on Thu, 2006-08-31 23:03

This software salesman dies and, by some bookkeeping error, goes to Heaven. He gets issued with his halo and harp and assigned a cloud. He sits for a few days strumming the harp, perfect weather every day, constant peace and tranquillity.

After day four, he gets up and walks back to St Peter at the gates. “Hey buddy, does anything ever happen here?”

The cure for the common cult of "ITIL by the book"

Submitted by skeptic on Mon, 2006-08-28 01:17

What a great line: "the cure for the common cult". Oooh, I wish I had thought of that, but I didn't. It comes from a recent article by Brian Johnson, one of the original authors of ITIL and an occasional contributor of comments on this blog.

The key to living without CMDB is process maturity level

Submitted by skeptic on Fri, 2006-08-25 01:39

This article has been podcast

Yes you can do without CMDB, so long as you are aiming at not too high a maturity level, say 3. The trick is to remember that you don't adopt a process, you improve it. If we aspire to a moderate level of maturity, then yes we can do without a CMDB. Plenty of people do.

The software analyst industry needs a code of practice.

Submitted by skeptic on Thu, 2006-08-17 22:52

This article has been podcast

In my country, the broadcast industry and the advertising industry both adhere to a voluntary code of practice to police the more extreme behaviours of their members. I wish the software vendor industry and their parasitic analysts would do the same.

This blog is not a guerilla marketing ploy

Submitted by skeptic on Tue, 2006-08-15 21:31

Ed said in a recent comment "On your overall views recently and especially today I keep wondering if you're not 'daring' someone to actually tell you how to achieve the coveted CMDB nirvana - maybe we'll hear you doing podcast interviews with the likes of nLayers or Heroix challenging them with your views on the citizen airwaves "

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