ianclayton

TypePostAuthorRepliesLast updated
Blog entrySeparation of incident and call skeptic3510 years 35 weeks ago
Blog entryFive reasons ITIL Version 3 is not "Best Practice" skeptic2610 years 37 weeks ago
BOKKEProcess improvement programs are a staff distraction ianclayton1910 years 40 weeks ago
Blog entrySay it ain't so!! ITIL V3 Incident and Problem processes do not determine the affected service skeptic2610 years 41 weeks ago
Blog entryCommon sense around ITIL V3 certification paths skeptic310 years 45 weeks ago
Blog entryAn ITIL V3 certification exam multiple-choice question debated skeptic810 years 47 weeks ago
Blog entryless than 5% of fortune 2000 have an active CMDB installed ? skeptic1810 years 47 weeks ago
Blog entryOfficial ITIL compliance standard skeptic811 years 5 days ago
Blog entrySimple useful rules for defining Configuration Items skeptic1611 years 6 weeks ago
Blog entryITIL reduces costs by up to 48% - another crap factoid to beware of skeptic2011 years 7 weeks ago
Blog entryBooyaaa!! COBIT User Guide for Service Managers now available skeptic511 years 7 weeks ago
Blog entryITIL is not alone skeptic711 years 9 weeks ago
Blog entryITIL exams dropped from Prometric: consider ISO20000 certification as an alternative? skeptic5811 years 11 weeks ago
Blog entryrepeatable process skeptic3611 years 11 weeks ago
Blog entryVisions of the Future of ITIL: First Vision skeptic3311 years 15 weeks ago
Blog entryBatten down the hatches skeptic1011 years 16 weeks ago
Blog entryitSMF International website adrift skeptic811 years 24 weeks ago
Blog entryPublic review of the ITIL V3 Foundation Syllabus: who knew? skeptic911 years 25 weeks ago
Blog entryThoughts on itSMF Singapore conference skeptic311 years 25 weeks ago
Blog entryCrap Factoid Alerts: Strong Commitment to ITIL3, 72% trained, 94% planning, 89% predictable costs.... skeptic211 years 25 weeks ago
Blog entryThe trainers actually delivering ITIL version 3 Foundations certification training are NOT HAPPY skeptic1611 years 31 weeks ago
Blog entryThe soundtrack to the IT Skeptic blog skeptic2011 years 51 weeks ago
Blog entryWho Left ITIL in Charge of Legitimizing IT Practitioners? skeptic1212 years 4 days ago
BOKKEMising book? avallesalas412 years 23 weeks ago
Blog entrySizzling criticism of the ITIL Version 3 Foundation exam skeptic1412 years 27 weeks ago