Obsolete, outdated

Large amount of PYIFE book rendered obsolete by AMPG syllabus changes

As you probably know APMG has published an interim ITIL V3 Foundation syllabus. The purpose of the interim version is to reduce the depth of content detail for some of the practice concepts to maintain an 18 hour course regimen.

As a consequence a number of sections in the Study Aid are no longer covered by the syllabus. I have identified the following sections that may be excluded from the reading/training:

2.5.2 Service Level Package
2.6.1 Service Model
4.3.1 Value Creation
4.5.1 Strategy generation
4.5.2.2 Basic concepts (Service Portfolio Management)

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