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I saw it on a computer so it must be true

This is the 21st Century. We shouldn't be falling for that old "I saw it on a computer so it must be true" stuff. A model will always be the model-builder's view of reality.

The Emperor has no clothes. Where is the evidence for ITIL?

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Since this is a skeptical blog, it is high time we examined the evidence. Where is the evidence for the benefits of ITIL? There isn’t any. Not the kind of hard empirical evidence that would stand up in, say, clinical trials. There is more evidence for quack alternative medicines than there is for ITIL.

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