The IT Skeptic's 12th birthday

Submitted by skeptic on Wed, 2018-05-16 01:04

It is the 12th anniversary of the beginning of the IT Skeptic persona and blog. Each anniversary I pause to reflect on the blog and on my own life.

The latest IT fad: SRE

Submitted by skeptic on Sun, 2018-05-13 20:38

SRE is the latest IT fad. It's useful but not transformational.

What does going fast mean?

Submitted by skeptic on Sat, 2018-05-12 21:44

What does it mean to go fast?

Tim Ottinger has a great discussion on this Twitter thread: beware of fast meaning hasty.

    People say that "agile" isn't about speed. @JoshuaKerievsky calls out that "moving with easy grace" isn't slow. Maybe ppl can say "agile isn't about doing hurried work" instead?

The Two Fingers protocol

Submitted by skeptic on Mon, 2018-04-23 06:07

Here's a gift from Teal Unicorn, my consulting business: The Two Fingers Protocol.

Does DevOps eliminate any ITSM processes?

Submitted by skeptic on Wed, 2018-04-18 22:01

The question was asked in Facebook Back2ITSm group:
"there’s a gaggle of ITSM processes involved in delivering a solution, from biz requirements to live operation... does DevOps actually eliminate the need for any of these processes?"

No.

Activities don't go away. We do them differently.
Having said that, there are some huge transformations.

More AI hype from CIO.com

Submitted by skeptic on Tue, 2018-04-10 19:21

Chokey the Chimp found more AI hype, this time from CIO.com.

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New Ways of Working: Agile, Devops; do you get it?

Submitted by skeptic on Tue, 2018-04-10 02:33

Nothing is new and everything is new.
There is a change sweeping through our industry the like of which we have never seen before. Do you get it?

If you're treating your colleagues and clients as empowered adults who know more than you do about how to do the work...

Apocalyptic bullshit

Submitted by skeptic on Fri, 2018-03-23 21:25

Humans love miserable apocalyptic predictions, even when they are bullshit.

Lately a report published in Nature did the rounds on social media with headlines like

    Pacific plastic dump
    garbage dump
    more than twice the size of France
    Dumped Plastic Defiles Nature

Lessons the world took from ITIL

Submitted by skeptic on Sun, 2018-03-18 19:06

ITIL aspires to be customer-centric. If only the reality matched the aspiration. If only the main lesson people took away from ITIL was customer value. In practice I think the world takes away quite different lessons.

Here is a bunch of awful fallacies that the world actually took from ITIL:

ITIL processes aren't processes

Submitted by skeptic on Fri, 2018-02-09 21:25

Stuart Rance called out ITIL's dirty secret: they're not really processes. Stuart talks about how some things that ITIL calls a process are not a process.

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