ianclayton

TypePostAuthorRepliesLast updated
Blog entryWindows Vista - the sick slug skeptic3410 years 14 weeks ago
Blog entryI'm going to call root cause primary cause from now on skeptic4410 years 16 weeks ago
Blog entryShock horror: the IT Skeptic endorses a technology - service catalogue skeptic6310 years 16 weeks ago
Blog entryOGC revising ITIL again skeptic3410 years 16 weeks ago
BOKKEService Management is a 'Strategic Asset'? ianclayton1110 years 17 weeks ago
Blog entryIs APMG an accreditor or a competitor for ITIL ATOs? skeptic210 years 18 weeks ago
Blog entryitSMF USA sure is ITIL-centric skeptic310 years 18 weeks ago
Blog entryWe should create the problem record right up front in an incident skeptic7110 years 20 weeks ago
Question for the ITIL WizardShould every major incident produce a problem record? TheITILWizard2610 years 21 weeks ago
Blog entryThe Emperor has no clothes. Where is the evidence for ITIL? skeptic5410 years 21 weeks ago
Blog entryAn Alternative to ITIL skeptic2010 years 22 weeks ago
Blog entryMerry Christmas, ITIL works! skeptic510 years 22 weeks ago
Blog entryDo we overcook services? ITIL out of line skeptic1610 years 22 weeks ago
Question for the ITIL WizardCan ITIL save us from the Recession? TheITILWizard510 years 23 weeks ago
Blog entryITIL V3 Master certification announced skeptic1610 years 24 weeks ago
Blog entryitSMF International Board has three new members skeptic410 years 24 weeks ago
Blog entryIT Skeptic runner-up in ComputerWeekly blog awards skeptic2110 years 24 weeks ago
Blog entryWhat a load of .... Computerworld: How Much Is 'Just Enough' for a CMDB? skeptic1410 years 25 weeks ago
BOKKECSI Model diagram Alison Adams910 years 29 weeks ago
Blog entryGovernance directives as input to ITIL skeptic1210 years 29 weeks ago
BOKKEInvalid claim that value networks supercede or trump value chains ianclayton2810 years 30 weeks ago
Blog entryThe OGC ITIL V3 Change Log's greatest hits skeptic710 years 30 weeks ago
Blog entryIT geeks resistant to change (management): buffalo in a china shop skeptic1610 years 33 weeks ago
Question for the ITIL WizardHow to choose the best Service Desk tool? Visitor710 years 34 weeks ago
Blog entrywhy on earth did ITIL V3 rename Forward Schedule of Change to Change Schedule? skeptic1510 years 35 weeks ago