Charles T. Betz

TypePostAuthorRepliesLast updated
Blog entryIT operations must beware inappropriate automation skeptic81 year 16 weeks ago
Blog entryA new concept goes into over-hype: Agile skeptic151 year 31 weeks ago
Blog entryITIL’s dead elephant: CMDB can't be done skeptic873 years 5 weeks ago
Blog entryITIL Service Delivery Manager skeptic774 years 9 weeks ago
Blog entryThere is only one service catalogue skeptic614 years 17 weeks ago
Blog entryGreat paper on failure of complex systems skeptic194 years 39 weeks ago
Blog entryPass the ITIL Foundation exam in six easy and (almost) free steps skeptic1434 years 41 weeks ago
Blog entryitSMF USA board election irregularities: the IT Skeptic unlocks the original posts skeptic155 years 8 weeks ago
Blog entryA hot-potato ITIL Refresh session at upcoming bITa USA conference skeptic165 years 8 weeks ago
Blog entryThe IT Skeptic blog is about debating ideas not personalities skeptic35 years 23 weeks ago
Blog entryThe IT Skeptic has dropped anonymity: identity revealed skeptic95 years 23 weeks ago
Blog entryKeep the vendors and tech geeks away from business automation skeptic125 years 37 weeks ago
Blog entryWhile ITIL V2 CMDB was silly, ITIL V3 SKMS is totally absurd skeptic566 years 4 days ago
Blog entryCOBIT v5 will reduce number of processes covered to align with ITIL V3 skeptic66 years 8 weeks ago
Blog entryNASA employs ITIL to provide fully automated lights-out IT operations for all future space missions skeptic46 years 8 weeks ago
Blog entryProcess maturity is neither a necessary nor a sufficient condition for improving service. skeptic106 years 8 weeks ago
Blog entryHow and why I use Twitter skeptic126 years 13 weeks ago
Blog entryIBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk skeptic407 years 10 weeks ago
Blog entryITIL services are customer-facing, whatever catalogue they appear in skeptic457 years 19 weeks ago
Blog entryhow to treat hosted applications in the ITIL service catalogue skeptic237 years 38 weeks ago
Blog entryITIL 2011 persists with the dangerous concept of supporting services skeptic207 years 41 weeks ago
Blog entryThe uselessness of ITIL process maturity assessment skeptic587 years 46 weeks ago
Blog entryPractice maturity is a measure of management not performance skeptic57 years 48 weeks ago
Blog entryTwo Hills' cloud-based IT strategy for 2011 skeptic37 years 49 weeks ago
Blog entryGovernors govern skeptic47 years 50 weeks ago