kenilian
Type | Post | Author | Replies | Last updated |
---|---|---|---|---|
Blog entry | IBM: the company with such a firm grasp of ITIL strategic issues that they sold their service desk | skeptic | 40 | 7 years 10 weeks ago |
Blog entry | Book review: "I Think Something is Missing From ITIL" by Ian Clayton, reviewed by the IT Skeptic | skeptic | 32 | 9 years 45 weeks ago |