change management

Kill the CAB

ImageRequiring permission from a Change Advisory Board after a change is complete is absurd. A system has to be broken to need any discussion by that stage. Fix the system and kill the CAB. Its possible.

The last application lifecycle

All application life cycles - even the funky new Agile/DevOps ones - will degenerate into the trad old generic app support model as the business loses interest and the build team loses funding, unless of course the app gets retired first.

ITIL Change Management: where is the line between a change and an admin task?

A reader wrote to ask about the line between a change and an admin task. In my usual simplistic way, the answer seems pretty clear.

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