Controlling Application Development

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How does IT Operations get control of "the other half"? How do we stop them chucking dead cats over the wall for us to own? It is pretty straightforward.

ITIL V3 Application Management is a skinny little weakling

ITIL attempts to establish authority over Application Management. Does ITIL V3 have what it takes? No. As bodies of knowledge go, it is scrawny and under-developed.

ITIL and ASL: divorced bodies of knowledge. How ITIL V3 failed to ask the experts.

Everyone who is interested in ITIL V3's credibility in the Application Management space should read the recent OGC white paper which shows how little ITIL used an existing respected on-hand body of knowledge.

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