Another ITIL compliance howler, this one from CA

Further to my recent articles here and on ITSMWatch, I saw this

CA introduced a new set of software, services and training programs June 27 that aim to help its customers implement and automate yet another set of regulations, IT Infrastructure Library best practices. ... CA's Service Management Accelerator is designed to let IT organizations simplify standards compliance across these ITIL processes, a CA spokesperson said.

I hope that spokesperson was misquoted :-)

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