Blog entry | The Standard+Case approach: applying Case Management to ITSM | skeptic | 31 | 3 years 1 week ago |
Blog entry | ITIL 2011 persists with the dangerous concept of supporting services | skeptic | 20 | 7 years 41 weeks ago |
Blog entry | Does ITIL explain the difference between an Alert and an Event? | skeptic | 25 | 7 years 49 weeks ago |
Blog entry | ITSM open content | skeptic | 18 | 8 years 21 weeks ago |
Blog entry | ITIL Demand Management misunderstood | skeptic | 6 | 8 years 44 weeks ago |
Poll | What does the term "IT Service Management" mean to you? | skeptic | 3 | 9 years 3 weeks ago |