Niels

TypePostAuthorRepliesLast updated
Blog entryThe Standard+Case approach: applying Case Management to ITSM skeptic313 years 1 week ago
Blog entryITIL 2011 persists with the dangerous concept of supporting services skeptic207 years 41 weeks ago
Blog entryDoes ITIL explain the difference between an Alert and an Event? skeptic257 years 49 weeks ago
Blog entryITSM open content skeptic188 years 21 weeks ago
Blog entryITIL Demand Management misunderstood skeptic68 years 44 weeks ago
PollWhat does the term "IT Service Management" mean to you? skeptic39 years 3 weeks ago