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The Emperor has no clothes. Where is the evidence for ITIL?

Submitted by skeptic on Sun, 2006-06-11 07:08

This article has been podcast

Since this is a skeptical blog, it is high time we examined the evidence. Where is the evidence for the benefits of ITIL? There isn’t any. Not the kind of hard empirical evidence that would stand up in, say, clinical trials. There is more evidence for quack alternative medicines than there is for ITIL.

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