OGC gives us an ITIL V3 maturity assessment standard, but they won't publish

A recent blog set me thinking. Since OGC have now set a standard for assessing software products against ITIL processes, that should also form the basis of ITIL maturity assessment too. All we await is OGC publishing the standard. I bet they don't.

ITIL's online presence is a dog's breakfast

TSO and APMG both maintain websites "on behalf of" OGC. TSO also maintains their own commercial site with a confusingly similar name to their "on behalf" one. Neither of them provide any user community- that is left to itSMF to do. Page ranks of pages are [corrected:] 6 or less, while for purposes of comparison the less popular ISACA quietly maintains a page rank 8. The Wikipedia entry is rubbish. ITIL's online brand presence is a dog's breakfast - ill-conceived and poorly executed.

Who now controls ITIL?

Who now controls ITIL? Who sits atop this multi-billion-dollar empire and calls the shots? The real power behind ITIL is still fragmented, although one wonders for how long. The IT Swami predicts!

ITIL Software Scheme released

[Updated 6 May to use correct link] It has arrived. As previously disclosed, the OGC has appointed APMG to administer a scheme to assure ITIL compliance of software.

The Pillars of ITIL

ITIL started out as just the books, but it is much more today: it is a movement, a professional group, and an industry. A great deal of activity goes on in promotion and support of ITIL worldwide. Much of it is ungoverned and ad-hoc. There are many pillars of the house of ITIL and OGC governs and manages only four.

Microsoft ups the ante on ITIL by releasing MOF into the public domain

Just what sort of pacts has OGC signed with the money engines at TSO and APMG, or is HM still her own master? When will ITIL be set free?

The real significance remains to be seen, but Microsoft's announcement that MOF 4.0 (Microsoft Operating Framework, a MS variant of ITIL) is now available under a Creative Commons licence to not only Share but also Remix(!) puts additional pressure on Castle ITIL's proprietary grip on the ITIL content. The explicit mention of ITIL in the announcement suggests to me this pressure is not accidental. MOF was already freely available for download, as also are COBIT and FITS, but this takes open content ITSM another step.

Solid Harmony: mentions of PRINCE2 in ITIL V3

Further to my post about the invisibility of Project Management in ITIL V3, it is interesting to see that there is even less mention of PRINCE2 in particular, despite it being ITIL's stable-mate at OGC. Not much walking across the corridor here! Of course, the North Americans were in control of writing much of ITIL V3 and none of it is actually done at OGC any more.

OGC Change Log for errors in ITIL, Prince2, M-o-R etc

It may come as a surprise to some readers that there is such a "log". We have referred to it in the past, and it was through our frustration with it that the IT Skeptic launched BOKKED, the Body Of Knowledge Known Error Database.

OGC need to get broadband up at Castle ITIL to understand the 21st Century.

This may not come as a surprise to you, but it does to me. I - along with The ITIL Imp - was under the misapprehension that the ITIL Live Portal was going to be free. Nope.

Syndicate content