itSMF

Perhaps one day Service Management will become a universal discipline: ITIL 4?

Submitted by skeptic on Wed, 2008-01-30 08:59

Who left the IT in itSMF? Service Management can be about so much more than IT. What a shame we have kept our focus narrow. Perhaps one day Service Management will become a universal discipline.

IT Skeptic Awards 2007 - IT Skeptic

Submitted by skeptic on Sun, 2008-01-20 09:16
14:21 minutes (5.76 MB)

A podcast of the original article

The IT Skeptic is pleased to announce our annual New Year's awards, inaugurated last year. These awards are presented to deserving figures and organisations in the IT industry in general and the ITSM industry in particular.

itSMF International announce the election of Ken Wendle to the Executive Board

Submitted by skeptic on Sun, 2008-01-06 10:58

itSMF International announce the election of Ken Wendle (HP, USA) to the seventh position on the Executive Board, defeating Pauline Angelico (Itilics, Singapore). The old school wins over fresh ideas.

itSMF and ISACA: like chalk and cheese.

Submitted by skeptic on Sat, 2008-01-05 09:18

This post has been podcast

If you missed this month's edition of the Skeptical Informer, you missed some scuttlebutt about why the itSMF International website has hastily gone off the air. The circus continues - all part of an endless litany of mis-management, spats, dodgy deals and mis-governance through 2007.

By way of contrast, it is interesting to reflect that in the past two months ISACA has, for me personally as a member, done the following:

itSMF International launch an online discussion forum.

Submitted by skeptic on Wed, 2007-12-12 08:50

Thanks and congratulations go to itSMF International [wow, it must be Christmas time] for launching an official discussion forum.

The role vendors play in the ITIL community

Submitted by skeptic on Sun, 2007-11-11 00:08

I agree with a recent comment about vendors being an essential part of the ITIL community. I have defended their presence and influence before. But we lack the governance to ensure that presence is a healthy one.

Voting for itSMF UK AGM

Submitted by skeptic on Sat, 2007-11-10 15:59

It is not too late to vote at the itSMF UK AGM. The announcement is here and the form is here.

Presumably, following the American model, members are free to vote multiple times [that's a joke, people]. But in the UK the forms are paper based and manually processed. The election is uncontested which makes voting less interesting.

The ITIL world descends into farce

Submitted by skeptic on Thu, 2007-11-08 09:00

The IT Swami predicts the next itSMF AGM will involve Board members coming and going through doors on both sides of the stage, occasionally in disguise and at least one in drag.

It is a little speculative, but I suspect what they are up to is to keep the governance farce going long enough that people like me will give up writing about it. It is a good strategy - I'm just about over it.

There can be few other explanations for the following chronicle from the latest Skeptical Informer newsletter:

The itSMF voting saga: who is Julie Linden?

Submitted by skeptic on Mon, 2007-11-05 10:00

The Charlotte conference of itSMF USA this year was something of a non-event for me after Julie Linden's threats of a crowd of people revealing all regarding an election rort involving "100 votes" came to nothing.

itSMF has the mix right (for now): ITSM=ITIL

Submitted by skeptic on Mon, 2007-10-22 22:03

Several people commenting privately to the IT Skeptic are worried that ITIL has taken over itSMF. ITSM is ITIL: get over it. Of course, it won't always be thus.

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