The IT Skeptic - Forrester

My apologies to Forrester

skeptic — Fri, 21 Jun 2013 23:50:23 +0000

Oops, sorry. I accused Forrester of repeatedly doing Chicken ITle articles, when in fact only the latest one was by Forrester and the previous instance - on Service Desk - was Gartner Killing the Help Desk Softly - or Blowing It Up.

news of IT's death is greatly exaggerated

skeptic — Thu, 20 Jun 2013 18:12:29 +0000

I'm not picking on Forrester, really I'm not, ~~but they keep coming out with these Chicken ITle articles declaring the demise of something or other. Last time it was the service desk,~~ [UPDATE: WRONG. Wrong. Wrong. Sorry no it wasn't Forrester last time, it was Gartner announcing the end of service desk. My apologies to Forrester]. now it is the whole danged IT department which apparently will be gone within seven years. Just like the previous article it is bollocks, and for the same reason: the article doesn't actually say what the sensationalist headline does.

Why are the analysts dumping IT Service Desk

skeptic — Wed, 20 Apr 2011 19:40:26 +0000

I heard it first on @ServiceSphere's tweets. The analysts are losing interest in IT Service Desk tools.

Dev needs to understand what Ops is for

skeptic — Thu, 10 Mar 2011 01:10:16 +0000

A recent blog post made me angry. This is one cause of the Dev-Ops divide: ignorance of what the other side does. I expect some of that in the trade, down at the coalface amongst Dev and Ops practitioners. I don't expect it from Forrester analysts.

EasyVista HIGH danger Crap Factoid alert

skeptic — Tue, 30 Nov 2010 03:09:10 +0000

Chokey the Chimp issues a HIGH Crap Factoid danger alert for the EasyVista claim of "a stunning 271 percent ROI over three years with payback within 12 months ". Stunning indeed.