change

the distinction between organisational change and administrative production change

Submitted by skeptic on Wed, 2008-09-03 18:57

It is an interesting question: is there a useful distinction between organisational change and administrative production change?

Should we maintain the two concepts as distinct because their natures are so different?

Or should we treat them the same and see one as a small subset at the execution end of the other?

And if so, which is a subset of which? - you'll get opposite answers depending who you ask.

Triggered by a good point made by Burrado.

People people people people process process technology

Submitted by skeptic on Wed, 2008-09-03 00:26

Change is about people. Without people, change doesn't happen. Without their assent, buy-in, cooperation, enthusiasm and effort, change doesn't happen. it seems this can't be said too often. The latest survey from McKinsey Quarterly Creating organizational transformations (McKinseys being an analyst firm whose crap factoids are less crap than most) says it all:

Model of Change

Submitted by skeptic on Sat, 2008-07-12 05:15

Something different today: some ITSM philosophy for your consideration... and debate.

A thread of discussion on this blog makes it clear that there are differing perspectives of Change. In order to further muddy the waters, here is the IT Skeptic's Change Model which attempts to draw those perspectives together.

[Updated: added point 3]

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