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Owning ITIL®

Submitted by skeptic on Fri, 2008-08-22 09:32

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Owning ITIL® is a book by the IT Skeptic.

This page is a homepage for readers of the book to share discussion of it (by commenting below), and to get additions, updates and corrections.

Resources for readers:

here are the checklists from the book. Please provide any feedback on these so we can refine and add to them
likewise the recommendations from the book - please discuss and improve.
A LinkedIn group to discuss Owning ITIL
a diagram relating Owning ITIL's catalogue structure to ITIL’s Service Portfolio Management
ABC Cafeterias Too many software vendors stretch the facts when claiming ITIL support
Crap Factoids and Chokey the Chimp
ITIL Version 3 Service Strategy: An Early Review
On-Demand CMDB: an idea from the IT Skeptic
For an extended discussion of CMDB see the IT Skeptic's book on CMDB
ITIL project horror stories
Sample Service Catalogue documents
How to assemble all the ITSM reference library you need for $211
some debate over the book

Owning ITIL

"The IT Skeptic™", "The Skeptical Informer™", "The IT Swami™", "Chokey the Chimp™" and "BOKKED™" are trademarks of Two Hills Ltd.
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