The IT Skeptic - Comments for "Which ITIL3 books do you use most? Is there a useful subset?" http://www.itskeptic.org/node/453 Comments for "Which ITIL3 books do you use most? Is there a useful subset?" en Service Operations http://www.itskeptic.org/node/453#comment-2718 <p>I happen to like Service Operations the best. It was also the first book that I looked at. I was pleased to see the "Yellow Book" content (Application Management) get some renewed life/interest.</p> Sun, 11 May 2008 05:50:39 +0000 kengon comment 2718 at http://www.itskeptic.org Strategy & Design http://www.itskeptic.org/node/453#comment-2543 <p>I like the Service Strategy &amp; Service Design books, but I spend time poking around them all. </p> <p>John M. Worthington<br /> MyServiceMonitor, LLC</p> Sat, 29 Mar 2008 23:45:30 +0000 John Worthington aka MySvcMon comment 2543 at http://www.itskeptic.org