The IT Skeptic - Comments for "IT principles"

Provide Expert Judgement

Glen — Thu, 12 Jul 2012 14:01:05 +0000

I think one more overarching principle is to provide expert judgement related to technology and industry evolution. (relevant to your organization)

Senior IT Managers need to clearly express when technical solutions will support the business or are no longer fit for purpose.

The concept of expertise in our vertical is one we ofter overlook as a service we provide. To be a trusted partner within the business you need to be able to communicate what is possible and what is not, in clear "jargon free" language.

Maybe the principle is to use expert judgement to interpret business requirements, identify risks, assist with defining the level of acceptable risk from an IS/IT point of view; and develop solutions that fit this risk appetite.

Nice, thanks Glen To which

skeptic — Wed, 11 Jul 2012 21:35:54 +0000

Nice, thanks Glen
To which I'd add: to protect and serve, a balance of risk and value.

Design, Build, Operate

Glen — Wed, 11 Jul 2012 20:15:24 +0000

IT Seeks to:

Design solutions in support of expressed business needs;
Build these solutions in alignment with the availabilty, capacity and functionality needs of the business;
Operate solutions in an effective and efficient manner, maintaining the required access and uptimes.

It Provides:
A secure, robust IT infrastructure;
Subject Matter expertise to interpret business needs and analyze the existing and emerging technology platforms to provide cost effective solutions;
Provide services in alignment to the ongoing needs and requirements of the business;

10 more IT principles

skeptic — Wed, 04 Jul 2012 22:23:01 +0000

James Robertson at StepTwo Designs lists these 10 (see the article for full discussion of them)

recognise (and manage) complexity
focus on adoption
deliver tangible & visible benefits
prioritise according to business needs
take a journey of a thousand steps
provide strong leadership
mitigate risks
communicate extensively
aim to deliver a seamless user experience
choose the first project very carefully

Thanks to @BGInfoSecKnight

Transparency

RogertheITSMGuy — Thu, 28 Jun 2012 22:20:01 +0000

IT will produce reporting for key stakeholders in order to enable good decision making regarding governance and management of IT.

While this may be a subset of the external vs internal view of IT, it still needs to be called out.

Keep it simple

Osama S. — Wed, 27 Jun 2012 15:46:15 +0000

Keep it simple.

this is a great set of

skeptic — Wed, 27 Jun 2012 15:43:20 +0000

this is a great set of principles http://www.unimelb.edu.au/infostrategy/policies/it_principles.html thank-you @BGInfoSecKnight

IT Principles

Jaqi Haworth — Wed, 27 Jun 2012 12:32:26 +0000

Governance criteria for Technology: Technology made available to the business to exploit efficiencies & connectivity balanced against the realities such as ease of use and reliability (e.g. utility & warranty) (The ITDYNMICStm governance framework)

IT Principles

Jaqi Haworth — Wed, 27 Jun 2012 12:21:15 +0000

Mapping the 6 layers (ownership, business processes, applications, systems, hardware and infrastructure) and corresponding elements (people, process and technology) is an important framework for understanding how the business works, and determine the IT assets & enablers that make the business work (OBASHI)

How about: "IT will seek

Visitor — Wed, 27 Jun 2012 11:40:05 +0000

How about: "IT will seek customer participation/input whenever feasible/possible". I've seen it happen a lot where, for example, there is no customer participation in the CAB, or during the Service Design process.

My 2.

J.,