The IT Skeptic - Comments for "Microsoft are more avaricious than the Fat ITSM Four, by a nose"

soemtimes Microsoft developers are utterly inept

skeptic — Wed, 04 Apr 2007 22:10:16 +0000

"as a website developer and PHP/HTML/CSS coder I can say IE is at least an equal." What idiot said that? I find it hard to maintain that position when a company so rich, with so many developers, can produce a product so utterly inept when it comes to handling something as simple as a favicon! And the fact that they don't even support their own .gif format should be humiliating for them.

On the other hand the only people that really care about favicon support are web developers and web developers all hate IE anyway so why should Mickeysoft care?

Microsoft have failed to establish credibility off the desktop

skeptic — Mon, 26 Mar 2007 07:23:43 +0000

Agree with both of you.

Microsoft have failed to establish credibility off the desktop and away from the home. And they suck at managing any environment but their own, which is strongly linked to their monopolistic swagger discussed elsewhere.

On the other hand, I'm sick of hearing about the superiority of Mozilla vs IE - as a website developer and PHP/HTML/CSS coder I can say IE is at least an equal. And as a website administrator gimme Windows over Unix any day. Tried to set up cron lately?

For the SME market, a nice friendly Office-integrated service desk might just make waves....

MoM

dool — Sun, 25 Mar 2007 21:37:24 +0000

User friendliness only goes so far.

Microsoft Operations Manager is a fine tool -- in a Microsoft environment. Typical enterprise installations often require supplementary products such as, say, an EMC Smarts, to shore up the perennial gaps in the Microsoft universe.

Microsoft is slow to verticals because they struggle mightily. Take, for example, Microsoft Dynamics: Microsoft's product line for CRM, Supply Chain and Financial Management. Hardly a blip in market, despite any merits to Microsoft Office or the Microsoft brand. Oracle and SAP don't appear overly concerned.

MS Office for ITIL

Visitor — Sun, 25 Mar 2007 20:45:06 +0000

I've used Microsoft Office and Microsoft Operations Manager. They are both extremely user friendly. I expect Microsoft to do a bang up job putting together Microsoft 'Service Desk'. Part of me is amazed it has them Microsoft this long to finally go vertical. Perhaps they didn't want to upset their partners but it looks Microsoft is finally taking their kid gloves off. I expect all parties to bring their A-game which should benefit customers.