The IT Skeptic - Comments for "Public review of the ITIL V3 Foundation Syllabus: who knew?"

Not enough time or too much content....

ianclayton — Thu, 04 Dec 2008 07:54:53 +0000

Liz

Hope Skep can find my original blogs on this circa May 2007... the ITIL V3 Foundation syllabus started out too big and remains too big. The exam is too small. The increase in hours does not address (yet) self-study and accredited elearning criteria and albeit welcome still short of the 4 days I recommended way back.

I agree wholeheartedly with your Bridge comment. One day is ludicrous and makes about as much sense as the singer of the same name. I also recommend they not bother and sit a V3 full class.... and to back all this up I actually analyzed the scope of the V2 and V3 syllabii with startling results....

In my train-the trainer instructor guides I point out:

V2 syllabus was @ 600 pages, 120 figures, 29 tables... containing 11 subject areas - 18 hrs
V3 has 1120+ pages, 377 figures (Strategy has as many as V2!), and 130+ tables... oh and 35 subject areas.... 16 hrs 15 mins - now 18hrs...

Can they do math?

I stand by my prediction of last earlier this year - these classes and many other components will go online and be available from the 'official source' - TSO as soon as they can figure out how to handle a worldwide market... if you are an accredited trainer or training organization ask them what they are up to including elearning in all syllabi... all.... without notice and as a late addendum....

Skep - how do I link to other blog articles on your website?

More time wlcome

Liz Gallacher — Wed, 03 Dec 2008 12:40:21 +0000

I agree - I hated teaching Foundation Bridge, as I felt that because it was basically a cramming session, they would forget as quickly as they learnt. I just wonder if the market will support a 2 day course - I would advise people that a full V3 foundation would be better value if they can afford the time.
Liz Gallacher
Freelance Trainer and Consultant

Output from V3 Foundation and Foundation bridge Review released

Erkki — Wed, 03 Dec 2008 10:10:55 +0000

Having trained both V3 Foundation and Bridge, I find these recommendations most welcome. The current syllabus simply doesn't leave much time for discussion and explanations. Another thing is how this will affect the popularity of the courses as they will, besides having higher cost, take more time from the students.

Erkki Viitanen
Senior Consultant, ITSM

Output from V3 Foundation and Foundation bridge Review released

Liz Gallacher — Tue, 02 Dec 2008 14:52:29 +0000

I have just received a document from ISEB.
"A summarized version of the survey results will be made available on the Accreditor website http://www.itilofficialsite.com"

As far as I can see, the major recommended changes are
Foundation
• The depth and breadth of the Syllabus to be adjusted to take account of the survey feedback.
• Increase Total Contact Hours (excl. Exam 18 hours).
The improved syllabus will be made available to all ATOs by 17th December 2008 with the sample papers being made available early in the New Year.
Foundation bridge
• Adjust learning hours within the syllabus to ensure that delegates have the same V3 level of
understanding as they would get from the Full Foundation Course.
• Increase Total Contact Hours (excl. Exam 9.5 hours).
So that makes it impossible to do in 1 day, increasing the cost.
Liz Gallacher
Freelance Trainer and Consultant

Still time

skeptic — Wed, 24 Sep 2008 20:14:40 +0000

Go to the forum link and scroll down (the forum doesn't seem to have anchored links). "If you have missed the opportunity to comment on either the v3 Foundation or Foundation Bridge syllabus, you may do so here until Friday, 26th September."

Check Again, Surveys are closed

Visitor — Wed, 24 Sep 2008 14:37:31 +0000

Maybe APMG does not understand how calendars work, but the surveys are closed. And the site says input was due by end of business Sept 17.

Me thinks this may skew the results

QUICK if you want to comment on ITIL V3 Foundations

skeptic — Tue, 23 Sep 2008 10:53:53 +0000

...you can do it here until September 26th, though obviously not anonymously

Love it

skeptic — Sun, 21 Sep 2008 08:23:55 +0000

I love it. Quite apropos really. Prescient even :-D

typing error?

Michiel — Sun, 21 Sep 2008 06:42:11 +0000

Hi Skep,

The typing error on the official site is funny: "a wide rage (!) of stakeholders"