The IT Skeptic - Comments for "Advertising to the itSMF keyword " http://www.itskeptic.org/node/1073 Comments for "Advertising to the itSMF keyword " en Surprisingly (or probably http://www.itskeptic.org/node/1073#comment-3369 <p>Surprisingly (or probably not), some of our clients do not want to hear word ITIL any more. To them it associates with too many bad experiences. </p> <p>Enter new buzzword (acronym) of the day - ITSM(f). Wouldn't you agree that Service Management sounds a lot cooler than some Library?</p> Tue, 19 Aug 2008 18:43:37 +0000 Michael comment 3369 at http://www.itskeptic.org