The IT Swami predicts 2007

Submitted by skeptic on Wed, 2007-01-03 08:53

The IT Skeptic takes the day off, doing what skeptics do for fun (don’t ask). In his place we have his alter-ego the IT Swami kicking off the New Year with some predictions for IT in the coming twelve months.

In Service Management:

The itSMF, EXIN and ASEB – all snubbed by OGC - will drive the new ISO20000 industry.

The ITIL 3 books will be good. Sales will be brisk. They will be greeted with acclaim in most quarters and criticism in a few (including this site, you can bet). One country in Europe will be less enthusiastic.

Announcing the Inaugural IT Skeptic Awards for 2006

Submitted by skeptic on Mon, 2007-01-01 23:12

This article has been podcast

The IT Skeptic is pleased to announce our first annual awards, presented to deserving figures and organisations in the IT industry in general and the ITSM industry in particular.

This year’s winners are:

Another ITIL compliance howler, this one from CA

Submitted by skeptic on Sun, 2006-12-31 01:32

Further to my recent articles here and on ITSMWatch, I saw this

CA introduced a new set of software, services and training programs June 27 that aim to help its customers implement and automate yet another set of regulations, IT Infrastructure Library best practices. ... CA's Service Management Accelerator is designed to let IT organizations simplify standards compliance across these ITIL processes, a CA spokesperson said.

SLAs are not as widely applicable as ITIL would have us believe. The Catalog is.

Submitted by skeptic on Thu, 2006-12-28 22:21

SLAs work in large siloed formal organisations such as ...oh um... big British mainframe sites of the 1980s.

You don't need a weatherman... watch everyone scramble aboard ISO20000

Submitted by skeptic on Mon, 2006-12-25 19:29

"You don't need a weatherman to know which way the wind blows" [Bob Dylan]. Watch all the key ITIL players rapidly embracing ISO20000. When ITIL is just one more IT-geek thing we reminisce about to prove how long we've been around, you read the prediction of its demise here first.

What ARE Microsoft up to? Patents on RSS, CMDB, IT operations... Can they get away with this?

Submitted by skeptic on Fri, 2006-12-22 19:15

The IT Skeptic recently reported on Microsoft's attempts to patent CMDB and other obvious concepts. Now ZDNet reports they are trying to patent RSS too. This smacks of the lunacy that only lawyers can generate, but what if they actually got away with it? I can believe that as an organisation they are megalomaniac enough to think they can.

collecting examples of terminological debasement

Submitted by skeptic on Thu, 2006-12-21 21:11

Maybe I'll start collecting examples of terminological debasement, such as

To all you ITIL zealots, and confounding vendors, and obfuscating analysts: Merry Christmas from the IT Skeptic

Submitted by skeptic on Wed, 2006-12-20 08:02

To all the people who give us ITIL, who build a professional body around ITSM, who make us tools to get the job done, who reflect and predict on the industry: to all those who get the sharp edge of the IT Skeptic's criticism, sarcasm and of course skepticism, I just want to say: Thankyou and Merry Christmas.

Is Microsoft attempting to patent CMDB?

Submitted by skeptic on Thu, 2006-12-14 22:36

A recent patent application appears to indicate that Microsoft is applying to patent CMDB. This issue is not attracting the outrage that it ought to. Next time you see your Microsoft rep, ask him/her WTF they are up to. And if you get anything like a rational answer, post it here so we can all understand.

The project 80/20 rule

Submitted by skeptic on Sun, 2006-12-10 22:34

This is not original (and I forget the source sorry) but it is too good not to share:

To complete 80% of the project takes 80% of the time. To do the other 20% takes the other 80% of the time.

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